Technology

Technology is the sum of techniques, skills, methods, and processes used in the production of goods or services or in the accomplishment of objectives, such as scientific investigation.

Source: en.wikipedia.org

Conversational AI is Talk of the Town as Call Centers Adapt to New Realities
Conversational AI is Talk of the Town as Call Centers Adapt to New Realities
February 15, 2022  |  artificial intelligence

In the often-infuriating experiences infamously delivered by customer service chatbots and voice prompts, digital-savvy consumers know there has to be a better way of operating....

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Today in the Connected Economy: Hopper, Sabre Renew Partnership
Today in the Connected Economy: Hopper, Sabre Renew Partnership
February 14, 2022  |  Connected Economy

Today in the connected economy, travel software firm Sabre and online travel agency Hopper celebrate Valentine’s Day by renewing their 10-year old tech partnership, while...

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Canada Has a Contingency Plan for a CBDC, but May Not Use It Yet
Canada Has a Contingency Plan for a CBDC, but May Not Use It Yet
February 14, 2022  |  CBDC

The introduction of Libra, Facebook’s attempt at digital currency in 2019, energized digital asset proponents who said the new technology would transform the banking landscape...

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Auto Dealers Integrate Systems in Order to Improve Customer Experience
Auto Dealers Integrate Systems in Order to Improve Customer Experience
February 14, 2022  |  Connected Economy

Although automotive retail is currently a seller’s market due to inventory shortages, auto dealers are focusing on improving the customer experience. Now that so many...

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Hopper Makes Sabre Its Primary Tech Partner in Expanded Partnership
Hopper Makes Sabre Its Primary Tech Partner in Expanded Partnership
February 14, 2022  |  Partnerships

Travel software and technology company Sabre Corporation and online travel agency Hopper on Monday (Feb. 14) renewed and expanded their strategic technology partnership that dates...

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Miller Lite Opens Virtual Bar on Decentraland Before Super Bowl
Miller Lite Opens Virtual Bar on Decentraland Before Super Bowl
February 13, 2022  |  Metaverse

Beer giant Miller Lite has joined the metaverse with a virtual bar in Decentraland, just in time to celebrate the Super Bowl on Sunday (Feb....

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FDIC Study: Banks With Advanced Tech Made More PPP Loans
FDIC Study: Banks With Advanced Tech Made More PPP Loans
February 11, 2022  |  Digital Banking

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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US Must Learn From Europe in Privacy, AI Regulation, Says Policy Expert
US Must Learn From Europe in Privacy, AI Regulation, Says Policy Expert
February 11, 2022  |  Regulation

The rise of digital technologies has improved the world in untold ways. But there has been at least one casualty: privacy. Get the Full Story Complete the form to unlock this article...

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Antitrust Remedies in Digital Search Hinge on User Behavior 
Antitrust Remedies in Digital Search Hinge on User Behavior 
February 11, 2022  |  ANTITRUST

In “Competition, Defaults, and Antitrust Remedies in Digital Search,” Francesco Decarolis and Muxin Li of Bocconi University explain how to enhance competition in digital markets...

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