The One-Stop Bill Pay Playbook

23% of Millennials Pay Bills Easiest to Pay First
23% of Millennials Pay Bills Easiest to Pay First
June 01, 2023  |  Consumer Finance

Retail and digital media subscription firms beware, as these are the payments consumers are most likely to skip when in a pinch, although there are...

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Demand for Bill-Pay Portals Tempered by Consumer Security Concerns
Demand for Bill-Pay Portals Tempered by Consumer Security Concerns
May 08, 2023  |  Payment Methods

A one-stop payment portal is a single-user interface through which consumers can pay several or all their bills. The trouble is that some consumers hesitate...

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Companies Scramble to Simplify Bill Payment Experience for Consumers
Companies Scramble to Simplify Bill Payment Experience for Consumers
February 02, 2023  |  Consumer Payments

PYMNTS’ latest research shows that most bill-paying consumers in the United States face challenges in the bill payment process. In the last 90 days, more...

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How Consumers Decide Which Bills Get Paid and Which Bills Get Skipped
How Consumers Decide Which Bills Get Paid and Which Bills Get Skipped
January 26, 2023  |  Consumer Payments

When times get tough, overstretched consumers must sometimes make hard decisions about which bills to pay first — and which ones to leave unpaid. Although it...

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Manual Reconciliation Tops List of Bill Payment Headaches for Executives
Manual Reconciliation Tops List of Bill Payment Headaches for Executives
January 09, 2023  |  Accounts Receivable

Manual reconciliation of customers’ bill payments is sending finance executives in search of aspirin. That’s according to research in the December 2022 edition of PYMNTS’...

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Businesses Can Survive Looming Recession by Modernizing B2B Payments Process
Businesses Can Survive Looming Recession by Modernizing B2B Payments Process
January 03, 2023  |  B2B Payments

In the face of a predicted recession, businesses need to get paid faster to survive. High inflation, rising interest rates and the eddying threat of further economic...

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Can One-Stop Solutions Ease Execs’ Bill Payments Pain?
Can One-Stop Solutions Ease Execs’ Bill Payments Pain?
December 19, 2022  |  Consumer Payments

Recurring inefficiencies that impact both individual bill-payers and companies’ billing and collections teams are weighing heavily on billing executives’ sentiment. PYMNTS’ research finds that 30%...

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