Quick-service restaurants (QSRs) are moving to fulfill digital orders as quickly and smoothly as possible. Some operators, such as Chipotle, are even launching store designs that showcase pick-up...
There’s not much argument against self-checkout systems as a means of improving the customer experience, but at least a temporary blowback to the technology has begun. Opposition from...
Brick-and-mortar retailers are bringing smaller-scale, cutting-edge technology to city locations. Sainsbury’s, for instance, has unveiled a new C-store format in London called On The Go. In eCommerce, Wine.com had a banner 2019, and...
Developers, among others, are working on reinventing the mall, which is still a compelling retail venue. And payment flexibility could be one of the keys that...
Connected brides have a series of new platforms, interactive tools and partnerships to help them plan their weddings. David’s Bridal, in one case, offers a new suite of tools, including...
Consumers are interested in unattended commerce – and not only soda and candy from vending machines. They are looking to purchase all sorts of products and services...
Reynolds Group Holdings is actively working to court the millennial market, which has a particularly strong focus on convenience. For this reason, the firm has focused keenly...
Visual search and in-store kiosks are coming more into focus, with the category powering consumer adoption and shopping at a pace that has led executives...