Twilio has introduced new artificial intelligence (AI) tools for its customer engagement platform. The new CustomerAI lineup includes both predictive and generative AI tools that aim to revolutionize...
Digital authentication company Twilio said some employees and customers were victims of a hack, a Bloomberg report said Monday (Aug. 8). The hackers tricked employees...
B2B payments digitization has been on the mind of finance chiefs for years, but it suddenly seems that adopting technology to automate invoice processing or...
The latest Call Center Commerce Tracker looks at how call centers are using artificial intelligence (AI) and biometrics to keep customers satisfied and safe, as...
A few IPOs may or may not be coming into play. Big firms may or may not be looking to buy unicorns. As summer sluggishness...
The death and rebirth of the tech IPO has been foretold so many times this year that it’s a wonder Edgar Cayce hasn’t shown up,...