As restaurant aggregators look to win consumers’ loyalty and gain share from competitors, subscriptions are a key tool, and DoorDash and Uber both are doing...
Where a firm spends its money tends to be highly correlated to its business strategy. That makes the chief financial officer (CFO) role crucial for...
Chatbots have been clunkily automating customer engagements in single-serve verticals for years. But the conversational support tools never really had that “wow” factor. For as...
Uber’s cross-platform activity continued to gain ground as members engaged more often with the company’s continuum of services. And members of the company’s premium paid...
Uber is set to report its second-quarter 2023 earnings on Tuesday (Aug. 1). Investors are eager to see how the rideshare and delivery aggregator giant is...
The European Union (EU) is looking into the tightening of regulations experienced by ride-hailing apps in Spain. The EU has opened a preliminary probe into whether the...
As aggregators and restaurants start to test drones and sidewalk rovers to reduce the labor cost of on-demand delivery, consumers are not convinced they can...
Earnings season has just started — and for the companies forging new paths to commerce and payments, the quarterly report card gives a glimpse into...
California’s Supreme Court has handed Uber drivers a victory against the company. The court on Monday (July 17) ruled against the tech giant’s argument that aimed to limit efforts...