Vindicia

Customer Retention is a Choice for Subscription Merchants
Customer Retention is a Choice for Subscription Merchants
January 05, 2023  |  Subscriptions

The choices that subscription merchants make — or don’t make — to address customer retention matter. Sellers who thought the challenges of the so-called “Great...

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Subscription Business Braces for the Unknowns of 2023
Subscription Business Braces for the Unknowns of 2023
January 02, 2023  |  Subscription Commerce

It’s been a year of transitions for the subscription business, creating question marks for 2023. Invoking “the great unsubscribe” became commonplace in 2022 as inflation-beset...

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PYMNTS Intelligence: Retaining Subscribers With Seamless Payments and Customer Journeys
PYMNTS Intelligence: Retaining Subscribers With Seamless Payments and Customer Journeys
November 08, 2022  |  Subscription Commerce

The popularity of subscription-based services skyrocketed over the last several years, propelled by the multitude of consumers staying at home during the pandemic. The average...

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Learn From an Insider How a Subscription Model Improved Patient Care
Learn From an Insider How a Subscription Model Improved Patient Care
November 07, 2022  |  Subscription Commerce

Sunil Vasisht, chief operating officer at Meridian Springs Primary Care, tells PYMNTS how the practice was able to leverage the subscription business model for healthcare...

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Subscriptions Play Dual Role for Primary Healthcare Providers
Subscriptions Play Dual Role for Primary Healthcare Providers
November 04, 2022  |  Subscription Commerce

Subscription-based services soared as consumers sought access to goods, services and entertainment during the pandemic. Lately, however, subscriptions have seen a downturn due to inflation,...

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NHL Aims for International Subscribers With Refreshed Subscription Plan
NHL Aims for International Subscribers With Refreshed Subscription Plan
October 24, 2022  |  Subscriptions

With consumers increasingly viewing sports games across a wide range of channels, leagues have the opportunity to grow their audiences in more ways than ever...

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Retention: The Key to Success in Uncertain Times
Retention: The Key to Success in Uncertain Times
October 17, 2022  |  Opinion

To succeed in these challenging times, eCommerce marketers need to leverage data intelligence to fight churn, Vindicia Chief Strategy Officer Trace Galloway writes in the...

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PYMNTS Intelligence: Payment Experience Is Key for Subscription Retention
PYMNTS Intelligence: Payment Experience Is Key for Subscription Retention
September 28, 2022  |  Subscription Commerce

Improving the subscription payment process can help subscription merchants maintain their customer bases. The payment process is a vital part of a consumer’s subscription experience....

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Navigating Economic Uncertainty With Payments and Cancellation Flexibility
Navigating Economic Uncertainty With Payments and Cancellation Flexibility
September 27, 2022  |  Subscription Commerce

Inflation may be moderating, but high prices on everything force consumers to rethink what’s really essential. Juan Palacio of BloomsyBox tells PYMNTS how flexible payments...

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