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virtual assistant
A virtual assistant is generally self-employed and provides professional administrative, technical, or creative assistance to clients remotely from a home office.
(source: en.wikipedia.org)
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Artificial IntelligenceBoA’s Virtual Assistant Exceeds 10M Users; Launches New Features
Bank of America (BoA) is introducing new features for its virtual financial assistant Erica,...
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B2B PaymentsAlight Pulls Virtual Assistant Tech Into Payroll
Payroll technology firm Alight Solutions is rolling out a virtual assistant to help payroll...
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InnovationVW’s Skoda To Add Virtual Assistants To Vehicles
European car manufacturer Skoda will be adding a virtual assistant to its vehicles, which...
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B2B PaymentsVirtual Assistants Join The Corporate Finance Team
Artificial intelligence adoption continues to grow in the corporate world, and as businesses look...
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CommerceAre Consumers Ready For Chatbot Customer Service?
For better or worse, call centers are often retailers’ public face. Customer service can...
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call center commerceHow Delta Is Leveraging Apple’s Business Chat, AI For Better...
Slow service doesn't fly when customers connect with airlines across different channels. That's why...
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Artificial IntelligenceErica — BoA’s AI Assistant — Hits 7M Users
Bank of America announced on Tuesday (May 28) that its AI-powered virtual assistant Erica...
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AlexaAmazon Debuts Third Alexa Accelerator Program
Amazon’s Alexa Fund has announced the launch of the third year of the Alexa...
- Alexa
Alexa Can Now Read Emails, Prompt Location-Based Services
Just in time for the holiday season, Amazon is adding a bunch of new...
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GoogleCode Loophole Said To Threaten Google Home Security
Security advocate Jerry Gamblin has discovered code loopholes that can threaten Google Home's security....
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Digital BankingWhy Context Makes Virtual Assistants Smart Digital Bankers
AI and ML-powered services can help fight banking fraud. However, to layer the tech...
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EarningsBank Of America's Zelle Boosts P2P Transactions 138 Pct In...
It’s the start of the new earnings season, and Bank of America, among the...
