Central 1 Credit Union (CU) announced in a press release that it has launched “Canada’s first-ever, authenticated voice banking service using Amazon Alexa.” The CU’s clients, Innovation...
How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data? Beyond call and response? Fiserv...
The artificial intelligence (AI)-powered virtual assistant has been floating around the payments and commerce ecosystem for a few years. But until fairly recently, the term...
While often painted as hesitant to jump on board with the next big technological advance, banks of all sizes are more than ready to get...
Alexa, how much is in the till? Increasingly talking dollars and cents (or should that be sense?) is less a conversation held person to person...
It’s been a little over a year since our Digital Banking Tracker heralded the “Dawn of Banking Voice Technology.” Now it’s more like the high...
Finding inspiration for banking’s future from … Spotify? While one might expect a digital bank to turn to major financial institutions for cues on how...
Finding inspiration for banking’s future from … Spotify? While one might expect a digital bank to turn to major financial institutions for cues on how...
Hey, big banks, leave millennials alone! In the June edition of the Digital Banking Tracker™, Karen Webster spoke with Chris Britt, co-founder and CEO of...