Digital transformation of the home is among the most fascinating and even futuristic aspects of the digital shift, as tens of millions of consumers increasingly...
As restaurants continue to come up against front-of-house labor challenges, many are turning towards voice commerce technologies to fill the roles once served by humans...
Today in food commerce, Burger King tests out new chicken sandwiches to drive digital sales, while Square integrates with conversational artificial intelligence (AI) company SoundHound....
With the difficult labor market restaurants are facing, many purpose-built technology companies have come to the fore, offering automated solutions to make operational processes more...
Today in food commerce, DoorDash announces an integration with Wix to enable fulfillment through restaurants’ websites, while a pizza chain tests out artificial intelligence (AI)...
Since the start of the pandemic, restaurants that never thought they would open drive-thru locations have been changing course in response to widespread demand for...
Restaurants on the leading edge of voice commerce may have to expect consumer hesitancy. Research from PYMNTS’ The 2022 Global Digital Shopping Index: The Digital...
If you find yourself getting impatient with Alexa, Siri or any number of voice-prompt customer service lines, listen up: Conversational artificial intelligence (AI) has a...