
Five years ago, a voice-activated device was mostly something that existed in the realm of...

In the connected age, consumers have more ways to interact with retailers than ever...

Connected devices — smartphones, tablets, voice-activated speakers, smartwatches, in-car dashboard systems — are changing...

In 2009, consumers first coined the term “Whole Paycheck” as a tongue-in-cheek way to...

Before there was Alexa, Bixby, Siri and Google Assistant, there was Emma Nutt. Emma...

Predicting the future is hard work, and as we come to the close of...

Speak. Listen. Shop. Get informed. Commerce – and so much else – will never be the...

When a consumer talks to a voice assistant, odds are very good that Alexa's...

The ideal goes something like this: Consumers at any location — a friend’s house,...

Disintermediating the established intermediaries has become something of an art form in payments and...

Amazon Pay’s VP and GM, Patrick Gauthier, shares what he loved most about the...

The memory of a purchase is often short-lived. The frenetic pace of daily life...