Voice Ordering

Voice AI Orders Go Mainstream With QSRs Leading the Way

Voice AI Orders Go Mainstream With QSRs Leading the Way
Voice AI Orders Go Mainstream With QSRs Leading the Way
November 08, 2024  |  Voice Activation

That robot voice taking your Taco Bell order isn’t just an experiment — it’s handled 2 million customer orders, showing how artificial intelligence (AI)-powered conversation...

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Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
August 07, 2024  |  artificial intelligence

By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious...

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Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
July 31, 2024  |  Voice Activation

Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. Get the Full Story Complete the form to unlock this...

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SoundHound AI Expands Voice AI Ordering for Restaurants
SoundHound AI Expands Voice AI Ordering for Restaurants
June 20, 2024  |  artificial intelligence

SoundHound AI announced Tuesday (June 18) its acquisition of key assets from Allset, an online food ordering platform, in a move that bolsters the voice...

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McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice Economy
McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice Economy
June 17, 2024  |  artificial intelligence

After two years of testing, McDonald’s has ended its partnership with IBM to develop an artificial intelligence (AI)-powered drive-thru system. The collaboration, which aimed to...

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Report: DoorDash Boosts Voice AI With Standard AI Hires
Report: DoorDash Boosts Voice AI With Standard AI Hires
March 27, 2024  |  artificial intelligence

DoorDash is reportedly hiring to strengthen its AI-powered voice ordering product for restaurant customers. Get the Full Story Complete the form to unlock this article and...

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Restaurants Struggle to Cut Through Static on Voice Ordering
Restaurants Struggle to Cut Through Static on Voice Ordering
July 26, 2022  |  ResTech

As restaurants look to remove friction from the ordering process, many are rolling out increasingly intuitive mobile ordering options, but voice commerce has been slow...

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Deep Dive: How AI Can Help QSRs Profit By Quashing Fraud And Keeping Customers Satisfied
Deep Dive: How AI Can Help QSRs Profit By Quashing Fraud And Keeping Customers Satisfied
November 20, 2020  |  Mobile Order Ahead

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Qdoba’s Upgraded App Leaves No Reward Point Behind
Qdoba’s Upgraded App Leaves No Reward Point Behind
March 16, 2020  |  Mobile Order Ahead

Mobile order-ahead is growing faster than ever before, with digital ordering and delivery having grown 300 percent faster than in-store dining since 2014. Approximately 60...

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