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Bank Earnings Show Consumers’ Increased Use of Digital Channels
Bank Earnings Show Consumers’ Increased Use of Digital Channels
October 14, 2022  |  Digital-First Banking

Earnings season has just gotten underway. And amid the slew of bank reports on Friday (Oct. 14) – the trinity of JPMorgan, Citigroup and Wells...

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Banks Expected to Boost Loan-Loss Reserves for Third Consecutive Quarter
Banks Expected to Boost Loan-Loss Reserves for Third Consecutive Quarter
October 11, 2022  |  Banking

Bank loan-loss reserves are expected to increase for the third month in a row to as much as $4.5 billion as the nation’s six largest...

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Capital One Continues to Lead Credit Card App Provider Rankings
Capital One Continues to Lead Credit Card App Provider Rankings
September 27, 2022  |  Credit Cards

Still: Top of the heap. A-number one. At least for this month, In the latest reading of the PYMNTS Credit Card App Provider Index, Capital...

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Bank CEOs’ Congressional Testimonies Spotlight Digital Strategies, Inclusion
Bank CEOs’ Congressional Testimonies Spotlight Digital Strategies, Inclusion
September 21, 2022  |  Regulation

The hearing is titled: “Holding Megabanks Accountable: Oversight of America’s Largest Consumer Facing Banks.” And the appearance of and testimony by executives from the seven...

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The Insider POV on Effective End-to-End Digital Customer Experiences
The Insider POV on Effective End-to-End Digital Customer Experiences
September 20, 2022  |  Consumer Payments

75% of car buyers favor brands that offer rewards, with a similar percentage (74%) favoring digital payments. In the latest edition of the "Expanding Payments...

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Congress Calls Bank CEOs to Capitol Hill for Consumer, Compliance Hearings
Congress Calls Bank CEOs to Capitol Hill for Consumer, Compliance Hearings
September 19, 2022  |  Banking

The leaders of the country’s seven biggest commercial financial institutions will head to Washington, D.C., this week to face two Congressional hearings to review consumer...

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Automotive Loyalty Gets Boost With Real-Time Digital Disbursements
Automotive Loyalty Gets Boost With Real-Time Digital Disbursements
September 19, 2022  |  Consumer Payments

Auto companies and dealers can no longer depend on direct customer interactions in the showroom to build rapport and keep customers interested. Digital is already...

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Capital One Garners Perfect Score, Tops Credit Card Apps
Capital One Garners Perfect Score, Tops Credit Card Apps
August 18, 2022  |  Credit Cards

The latest iteration of PYMNTS’ Provider Ranking of Credit Card Apps shows that while some things change, some things remain the same. As to what’s...

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Loan Loss Reserves Creep Up at Cautious Wells and Citi
Loan Loss Reserves Creep Up at Cautious Wells and Citi
July 15, 2022  |  Digital-First Banking

The banks see strength — in consumer spending, debit, credit and in a recession that may prove short-lived. But they are preparing for some bumpiness...

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