What’s Next in Payments: GenAI 2024

Billtrust CEO: ‘Staggered Approach’ Sets the Stage for Payments Success With GenAI
Billtrust CEO: ‘Staggered Approach’ Sets the Stage for Payments Success With GenAI
February 02, 2024  |  artificial intelligence

Sunil Rajasekar, CEO of Billtrust, told Karen Webster that while using artificial intelligence (AI) to make better business decisions, generative AI has the potential to...

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How AI Is Turning Conversations Into Transactions for Merchants
How AI Is Turning Conversations Into Transactions for Merchants
February 01, 2024  |  Artificial Intelligence

Artificial intelligence (AI), in the form of predictive algorithms, has been around for a while.  But while its impact has primarily been in the background...

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How GenAI Is Transforming Financial Services Through ‘Hyper-Personalization’
How GenAI Is Transforming Financial Services Through ‘Hyper-Personalization’
February 01, 2024  |  Artificial Intelligence

Michael Haney, head of product strategy at Galileo Financial Technologies, said machine learning combined with the rise of generative artificial intelligence will usher in a...

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GenAI Can Help Credit Unions Match Payments Innovation to Member Needs
GenAI Can Help Credit Unions Match Payments Innovation to Member Needs
February 01, 2024  |  Artificial Intelligence

Vlad Jovanovic, vice president of innovation at PSCU, told PYMNTS that credit unions will gain loyalty as they harness artificial intelligence to forge new use...

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GenAI Gives Businesses a Much-Needed Data Assist
GenAI Gives Businesses a Much-Needed Data Assist
January 31, 2024  |  Artificial Intelligence

Artificial intelligence is hardly a novel concept. According to Mangopay Chief Product Officer Kirk Donohoe manifestations of AI and predictive AI have been part of...

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‘Accessible’ AI Makes Leap From Concept to Reality Happen Faster, Fiserv Says
‘Accessible’ AI Makes Leap From Concept to Reality Happen Faster, Fiserv Says
January 31, 2024  |  Artificial Intelligence

Brandy Wood, vice president and head of client experience products at Carat from Fiserv, told PYMNTS that despite all the headlines and controversies swirling around...

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The 4 Easy Wins GenAI Brings to the Payments Sector
The 4 Easy Wins GenAI Brings to the Payments Sector
January 30, 2024  |  Artificial Intelligence

The ability to scale is what qualifies an innovation as such. While generative artificial intelligence has, by many observers’ accounts, already reached innovation status at...

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GenAI’s Role in Transforming Payments: Sovos Says Don’t Expect a Revolution
GenAI’s Role in Transforming Payments: Sovos Says Don’t Expect a Revolution
January 30, 2024  |  Artificial Intelligence

Eric Lefebvre, chief technology officer at Sovos, said generative artificial intelligence (AI) will transform the ways in which consumers and businesses interact with financial institutions...

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GenAI Levels the Payments Tech Playing Field for Small Businesses
GenAI Levels the Payments Tech Playing Field for Small Businesses
January 29, 2024  |  Artificial Intelligence

Artificial intelligence (AI) has been around for a while and has already made inroads in financial services, helping to automate back-office functions, and helping customers...

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