This year was generative artificial intelligence’s big coming-out party. And this week served as a highlight reel. PYMNTS has covered how the novel technology has...
In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel,...
With quick-service restaurants (QSRs) weighing the advantages and disadvantages of relying on third-party aggregators, White Castle is leveraging Uber’s white-label platform, Uber Direct, for delivery...
Fast-food chain White Castle is set to expand the use of artificial intelligence (AI)-powered ordering. The restaurant had already been offering that capability at some...
As restaurants expand their grocery store offerings, White Castle is doubling down on branded beer. On Thursday (March 30), the quick-service restaurant (QSR) chain announced...
Today in food commerce, Jamie Richardson, vice president of marketing and public relations at White Castle, discusses with PYMNTS the importance of back-of-house automation. Plus,...
Restaurants’ continuing labor challenges, exacerbated by consumers’ rising demand for restaurant meals, are making rapid digital innovation more important than ever in the industry, with...
Consumers no longer need to go to niche vegan restaurants to find plant-based options beyond the typical burger substitute. As the plant-based space grows, major...
The CDC announced Thursday (May 13) that it is no longer necessary for fully vaccinated people to wear masks indoors or out, except where required...