Technology

Technology
Maersk and Kodiak Robotics Launch Commercial Autonomous Trucking Lane
October 05, 2023

Global logistics company Maersk and autonomous technology developer Kodiak Robotics have launched a commercial autonomous trucking lane between Houston and Oklahoma City. Since August, the companies have been using autonomous trucks pulling 53-foot trailers, with a safety driver behind the wheel, they said in a...

Technology
Grocers Tap Connected Technology to Bring Digital Convenience to Stores
October 02, 2023

Grocers are increasingly bringing connected technologies into their stores to merge the physical and digital commerce journeys. More than looking to either eCommerce channels or brick-and-mortar, grocers are targeting omnichannel customers to boost engagement and sales. As JJ Fleeman, CEO of Ahold Delhaize’s U.S. business, reportedly stated...

Technology
Snap Says AI Virtual Try-On Helped Kill Augmented Reality Unit
September 27, 2023

Snap is shutting down its six-month-old augmented reality (AR) for enterprise services unit.  “Several things have changed since we first began pursuing our AR Enterprise strategy,” Snap CEO Evan Spiegel wrote in a message to employees Wednesday (Sept. 27). “First, we believed that we could primarily leverage our existing...

Technology
1 in 3 Grocers See Smart Shelf Labels as Key to Customer Loyalty
September 22, 2023

As grocers look to digitize stores, many are considering smart technology to provide shoppers with more information about products on shelves. By the Numbers The PYMNTS Intelligence survey “Big Retail’s Innovation Mandate: Convenience and Personalization,” created in collaboration with ACI Worldwide, drew from a review...

Technology
31% More Consumers Are Using Smart Home Tech to Enhance Security
August 28, 2023

The use of digital has boomed in recent years as more consumers embrace the ease and convenience they offer in their day-to-day lives.  In “The Evolving Digital Daily Edition”: The ConnectedEconomy™ Monthly Report, PYMNTS tracks 70 different types of digital activities and measures the use...

Technology
Automation Expands Across Every Part of the Grocery Supply Chain
August 24, 2023

This week in grocery, ShopRite increases the scope of its inventory robotics test, United Natural Foods Inc. (UNFI) gears up for a new automation-powered distribution center, and autonomous delivery expands. Wakefern Food Corp., parent company of several supermarket chains, announced Aug. 17 that it is expanding its...

Technology
Trader Joe’s CEO Bucks Grocery Industry Trends by Eschewing Self-Checkout 
August 17, 2023

As many grocers look to technology to boost efficiency — sometimes at the cost of service — Trader Joe’s is holding the line against self-checkout.   On an interview for the most recent episode of the grocer’s podcast, Inside Trader Joe’s, Bryan Palbaum, the company’s chairman...

Technology
Robotaxis Ready to Become a Reality in San Francisco
August 16, 2023

Paid, driverless taxis are set to become a regular part of life in San Francisco. As Bloomberg News reported Wednesday (Aug. 16), Waymo and Cruise recently received permission from California regulators to offer that service, paving the way for robotaxis to function around the clock. “It’s a signal for California that...

Technology
Banks Must Use Data and AI to Stay Relevant to Customers, Says NCR’s Doug Brown
August 03, 2023

According to Doug Brown, president at NCR, right now the “one” thing that’s top of mind for financial institutions is staying relevant in the minds of their own end users. “Banks need to shift to an advisory mindset,” said Brown in an interview with Karen...