Trackers

PYMNTS Data and analytics

industry trackers

Our data and analytics team has developed a number of creative methodologies and frameworks that measure and benchmark the innovation that’s reshaping the payments and commerce ecosystem.

BANK INNOVATION READINESS

JANUARY 2018 TRACKER

INSIDE THE JANUARY PLAYBOOK

Planning is crucial – 100 percent of Top Performers defined priorities for the next three years, and 80 percentfocused on innovating features over that same time frame.

Money talks – 87 percent of top performers allocate more funding for payments innovation than any other area, and 73 percent allocated at least half their budget to innovation.

Existing infrastructure helps – 73 percent of top performers boasted current core systems that are well-suited for innovation, and 60 percent had existing IT infrastructure that makes innovation easy.

B2B API

FEBRUARY 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

An interview with Kevin Fox, executive vice president at NovoPayment, about the FinTech’s recent collaboration with Visa to improve B2B payments in the Latin American market.

A directory of more than 40 top platform providers in the B2B API space.

Notable headlines and trends from around the industry, including newly debuted solutions from the B2B API world.

CALL CENTER COMMERCE

JANUARY 2018 TRACKER

INSIDE THE JANUARY TRACKER

Notable headlines and trends from around the call center space, including the latest news on an increase of fraud attacks targeting call centers.

An interview with Gary Praznik, senior vice president and chief operating officer of call center manager iQor.

A directory with 50 of the top players in the space.

credit union

FEBRUARY 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

Feature story: Kyle Casburn, Seaboard FCU’s CEO and president, discusses how the CU is putting data tools to work and which FinTech innovations could impact the credit unions’ operations.

Notable headlines from around the credit union space, including recent debuts from around the CU space

DIGITAL BANKING

FEBRUARY 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

Arvy Rajasekaran, chief information officer of digital channel technologies for Ally Bank, on how Ally is working to offer more human-like engagement while simultaneously introducing AI and machine learning solutions.

Rami Thabet, RBC’s VP of mobile, on how the bank uses AI to review volumes of data and find actionable intelligence to empower its customers.

Notable recent news from around the space, including new technology making its presence felt around the industry.

DIGITAL DRIVE

JANUARY 2018 REPORT

INSIDE THE JANUARY TRACKER

135 million U.S. commuters annually spend $212 billion in commerce as they drive to and from their workplaces and homes.

40 percent of these commuter spend over $18.7 billion getting their daily caffeine fix, while 54 percent order-ahead and pay for food influencing $47.3 billion in commerce every year.

66 percent of commuters who make mobile order ahead purchases today would do so more often if in-vehicle commerce was available in their vehicle.

21 percent of commuters who do not currently connect to internet while commuting would be interested in owning a self-driving car.

DIGITAL IDENTITY

January 2018 TRACKER

INSIDE THE JANUARY TRACKER

An interview with Darcy Mayer, EVP of electronic signature solutions provider DocVerify, on how new technologies are helping the notary services market evolve.

Ranks of the top providers in the space and profiles of 147 players.

The latest news and headlines from around the space.

Disbursements

FEBRUARY 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

Adam Rust, managing director of WiseWage, explains how the nonprofit works to help businesses lower costs and better serve workers through payroll cards for unbanked employees.

A directory and profiles of more than 100 providers offering services related to payment networks, methods and use segments, including nine new additions.

Notable headlines from around the space, including news on the latest efforts to get money in the hands of winning bettors more quickly and help employees reach firmer financial footing.

FASTER PAYMENTS

February 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

The biggest developments from across the Faster Payments landscape, including real-time payment infrastructure plans in Australia and Hong Kong.

An interview with Art Brieske, head of faster payments at JP Morgan Chase.

FINANCIAL INCLUSION

march 2016 TRACKER

The PYMNTS.com Financial Inclusion TrackerTM, powered by Mozido, is designed provide governments, financial institutions, telecoms, retailers, and others interested in understanding the financial inclusion landscape, an organizing framework for evaluating the many players that provide digital financial inclusion services to underbanked and unbanked populations around the world.

INTELLIGENCE OF THINGS

FEBRUARY 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

Profiles of more than 260 players in the IoT space, including eight new additions

An interview with Kevin Condon, founder and CEO of Verdeva and its PayByCar program, about how toll transponders can be leveraged to provide faster, better in-vehicle commercial payments

The latest news on IoT developments, from LPWAN advances to airport equipment geolocation

KIOSK AND RETAIL

JANUARY 2018 REPORT

INSIDE THE JANUARY REPORT

The interactive kiosk industry market is projected to be worth $1.073 billion by 2021

Food and beverage kiosks are the most common kind of kiosks in the U.S., accounting for a combined 35 percent of machines in the field as of 2016

Clothing retail lags behind when it comes to kiosk deployment. The market shipped only 21,000 machines in 2016, the smallest of any of the 11 markets PYMNTS studied

MOBILE ORDER-AHEAD

FEBRUARY 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

An interview with Matthew Furman, VP of marketing at Robeks.

A directory complete with profiles of 67 of the top mobile-order ahead apps.

Notable news and trends from around the space, including headlines on new mobile apps hitting the market.

MPOS

FEBRUARY 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

An interview with Dana Prive, owner and operator of the Forking Awesome Food Truck from Manchester, New Hampshire and Daniel Kahn, co-owner of the GreenSpace Café in Detroit, Michigan.

The latest headlines and trends from around the mPOS industry

Profiles of more than 300 players in the space, including three new entries

Omni Developer

December 2017 TRACKER

INSIDE THE DECEMBER REPORT:

Mike Grimes, senior vice president of brand and consumer experience for footwear and apparel retailer Finish Line.

Notable news updates, including recent headlines surrounding the latest fraud-fighting software.

Profiles for 292 of the biggest players in the space, including nine additions.

OMNI USAGE

December 2017 TRACKER

INSIDE THE DECEMBER REPORT

Profiles for 1031 of the biggest players in the space, including nine additions.

Notable news updates, including recent headlines surrounding shipping speed innovations.

An interview with Nicolas Capunono, VP of customer relationships at online lingerie seller Adore Me.

PAYMENTS AS A SERVICE

JANUARY 2018 TRACKER

INSIDE THE JANUARY TRACKER

An interview with Corey O’Donnell, senior vice president of marketing at Mobivity, on how the company’s AI-driven, cross-brand rewards program is intended to give companies deeper customer insights and give consumers more value.

The latest news from around the PaaS world, including payment platforms working to enable merchants to tap into the ever-growing international tourism market.

A provider directory with profiles of more than 100 players in the space, including five new additions.

PAYMENTS POWERING PLATFORMS

FEBRUARY 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

An interview with Mark Girvan, chief commercial officer of FreshBooks

A directory of more than 100 players, including five new additions

Notable headlines and trends from around the space, including headlines on new mergers and PayPal and eBay’s split

UNATTENDED RETAIL

FEBRUARY 2018 TRACKER

INSIDE THE FEBRUARY TRACKER

An interview with Jessica Gonzalez, deputy director of the California Department of Motor Vehicles, about the department’s unmanned kiosk program.
Profiles and rankings of over 100 players in the space, including five new entries.

Notable news and trends from around the space, including headlines about both public and private transportation developments.

X-BORDER RECEIVABLES

FEBRUARY 2018 REPORT

INSIDE THE FEBRUARY REPORT

Stephanie Nadeau, owner of The Lobster Company, on the rising demand for lobster in China and how she keeps her company’s cross-border receivables cash flow steady

A deep data dive on the state of the global real estate market and the factors motivating — and deterring — international buyers

Notable headlines from around the space, including headlines on medicallymotivated travel, international education and foreign exchange trends

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