Trackers

PYMNTS Data and analytics

industry trackers

Our data and analytics team has developed a number of creative methodologies and frameworks that measure and benchmark the innovation that’s reshaping the payments and commerce ecosystem.

B2B API

NOVEMBER 2017 TRACKER

INSIDE THE NOVEMBER TRACKER

An interview with Brian Behlendorf, executive director of the Hyperledger Project, on how and why technologies like blockchain and distributed ledger can make B2B operations run more smoothly for businesses of all kinds.

A directory complete with profiles of 41 top platform providers from the B2B API space.

Notable news and trends from around the space, including insights on the rising role of virtual cards in B2B payments, recent headlines surrounding AI and cash management solutions.

CALL CENTER COMMERCE

NOVEMBER 2017 TRACKER

INSIDE THE NOVEMBER TRACKER

Notable headlines and trends from around the call center space, including the latest news on an increase of fraud attacks targeting call centers.

An interview with Jeannie Sugaoka, senior vice president of support services at Silicon Valley-based Technology Credit Union, who discussed the rapidly changing call center industry.

A directory with 40 of the top players in the space.

credit union

November 2017 TRACKER

INSIDE THE NOVEMBER TRACKER

Feature story: Ken Senus, COO of St. Mary’s Bank, speaks with PYMNTS about the credit union’s evolution over more than a century in existence and how it manages to appeal to younger, millennial members.

Notable headlines from around the credit union space, including the latest rule changes that directly impact the credit union market.

DIGITAL BANKING

NOVEMBER 2017 TRACKER

INSIDE THE NOVEMBER TRACKER

Profiles of more than 200 companies, including three new additions: Dollarbird, Hoot and Ualá.

Shazia Manus, chief product and strategy officer for CO-OP Financial Services, on financial industry players’ look to AI and machine learning to foil fraud, and how even FIs on a budget can join in.

Notable recent news from around the space, including new efforts to make digital banking feel more personal, such as with human-esque conversational AI and a family-focused remittance app.

DIGITAL IDENTITY

November 2017 TRACKER

INSIDE THE NOVEMBER TRACKER

A conversation with Stephane Lintner, CEO of Jiko.

Rankings of the top providers in the space and profiles of 139 players.

The latest news and headlines from around the space.

Disbursements

DECEMBER 2017 TRACKER

INSIDE THE DECEMBER TRACKER

Keith Smith, president of digital gift and voucher solutions provider Wonder Technologies, on giving the airline voucher program an upgrade to first class.

A directory and profiles of over 80 providers offering services related to payment networks, methods and use segments, including nine new additions.

Notable headlines from around the space, including the latest efforts to #KilltheCheck.

FASTER PAYMENTS

DECEMBER 2017 TRACKER

INSIDE THE DECEMBER TRACKER

Recent stories from across the faster payments landscape, including news on a new faster payments system in the United States.

An interview with Connie Theien, senior vice president of industry relations at the Federal Reserve and Janet Estep, CEO of NACHA, on the Fed’s new faster payments Governance Framework Team.

FINANCIAL INCLUSION

march 2016 TRACKER

The PYMNTS.com Financial Inclusion TrackerTM, powered by Mozido, is designed provide governments, financial institutions, telecoms, retailers, and others interested in understanding the financial inclusion landscape, an organizing framework for evaluating the many players that provide digital financial inclusion services to underbanked and unbanked populations around the world.

INTELLIGENCE OF THINGS

november 2017 TRACKER

INSIDE THE November TRACKER:

Profiles of 239 companies, including 10 new players.

A conversation with Ramesh Ratan, CEO of Bell and Howell, and Don Bullock, vice president of technical and professional services.

The latest news on 5G and other IoT-enabled technology.

MOBILE ORDER-AHEAD

September 2017 TRACKER

INSIDE THE SEPTEMBER TRACKER

An interview with Bob Hughes, chief operating officer for the New York Racing Association.

A directory complete with profiles of 62 of the top mobile-order ahead apps, including six additions.

Notable news and trends from around the space, including headlines on new mobile apps hitting the market.

MPOS

December 2017 TRACKER

INSIDE THE DECEMBER TRACKER

A conversation with Prashant Sharma, global lead for Mastercard’s mPOS acceptance team

The latest headlines and trends from around the mPOS industry

Profiles of 290 players in the space, including four new entries

Omni Developer

November 2017 TRACKER

INSIDE THE NOVEMBER REPORT

Esmee Williams, vice president of strategy for the world’s largest cooking resource database, AllRecipes.com.

Notable news updates, including recent headlines surrounding mobile payment software.

Profiles for 287 of the biggest players in the space, including nine additions.

OMNI USAGE

November 2017 TRACKER

INSIDE THE NOVEMBER REPORT

Profiles for 1031 of the biggest players in the space, including nine additions.

Notable news updates, including recent headlines surrounding shipping speed innovations.

An interview with Nicolas Capunono, VP of customer relationships at online lingerie seller Adore Me.

PAYMENTS AS A SERVICE

NOVEMBER 2017 TRACKER

INSIDE THE NOVEMBER TRACKER

An interview with Scott Painter, CEO and founder of Fair a mobile-only car-shopping service that allows consumers to browse and pay for used vehicles from their smart devices.

The latest news from around the PaaS world, including the developments in the restaurant space and new mobile wallet services.

A provider directory with profiles of more than 100 players in the space, including five new additions.

PAYMENTS POWERING PLATFORMS

november 2017 TRACKER

INSIDE THE NOVEMBER TRACKER

An interview with John Kunkle, co-founder of the Lupulin Exchange.

A directory complete with profiles of 82 platform providers, including six new providers.

Notable headline and trends from around the space, including headlines on new international platform payment partnerships.

UNATTENDED RETAIL

october 2017 TRACKER

INSIDE THE OCTOBER TRACKER

An interview with Beverly Hills Caviar owner Kelly Knight about her company’s work selling caviar through vending machines.

Profiles and rankings of over 100 players in the space, including nine new entries.

Notable news from around the space, including headlines about public transportation developments, new fast food service tools, automotive shopping solutions and more.

X-BORDER PAYMENTS OPTIMIZATION

june 2017 TRACKER

INSIDE THE JUNE TRACKER

Profiles of more than 155 influential cross-border players.

An interview with Tomas Likar, VP of strategy and business development for Hyperwallet, about the need for streamlining cross-border payouts.

The latest developments throughout the world of cross-border payments, including trends that are shaping B2B cross-border payouts.

UNATTENDED RETAIL

october 2017 TRACKER

INSIDE THE OCTOBER TRACKER

An interview with Beverly Hills Caviar owner Kelly Knight about her company’s work selling caviar through vending machines.

Profiles and rankings of over 100 players in the space, including nine new entries.

Notable news from around the space, including headlines about public transportation developments, new fast food service tools, automotive shopping solutions and more.

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