Amazon Web Services announced Tuesday (March 28) the launch of Amazon Connect, a self-service, cloud-based contact center service that makes it easy for any business to deliver customer service at lower cost. In a press release, Amazon Web Services (AWS) said Amazon Connect is based on...
November 28, 2023
Amazon Web Services (AWS) has unveiled five tools powered by generative artificial intelligence (AI). Four of the tools are designed to help organizations deliver better customer experiences at a lower cost, while the fifth helps supply chain professionals carry out their tasks, AWS said in two Tuesday (Nov. 28) press releases. To help companies deliver […]
March 29, 2017
Amazon Web Services announced Tuesday (March 28) the launch of Amazon Connect, a self-service, cloud-based contact center service that makes it easy for any business to deliver customer service at...
