Pymnts News news and trends

PNC Bank to Expand Small Business Offerings With Embedded ADP Payroll
Payroll // October 28, 2026

PNC Bank and ADP have partnered to embed ADP’s payroll and human resources capabilities in PNC’s digital banking platform, ADP said in a Wednesday (Oct. 28) press release. This integration will enable PNC’s small business clients to manage payroll, HR, banking and payments through a...

Amazon Expands Shop Direct Catalog to Keep Shoppers Off AI Shopping Agents
eCommerce // October 28, 2026

Amazon is expanding its Shop Direct initiative, which lists products from brands that don’t sell on its site, in an effort to keep shoppers coming to its site rather than using outside personal artificial intelligence agents, The Information reported Wednesday (Oct. 28). Since March, Amazon...

US Foods Counts AI Gains in Seller Hours and Cases per Mile
Artificial Intelligence // October 28, 2026

A US Foods seller used to spend up to four hours preparing a proposal for a prospective restaurant, reading menus, spreadsheets and handwritten notes. A generative artificial intelligence tool now does that work, Amazon Web Services said in a case study. AWS also claimed a...

RBC Blocks Third-Party Personal AI Agents Over Fraud Risks
Banking // October 28, 2026

Royal Bank of Canada (RBC) has decided to block third-party personal AI agents from direct access to online banking and other RBC digital properties due to concerns about fraud and consumer harm, the bank told its customers in an article posted Tuesday (Oct. 27). The...

Interviews & Exclusives
Payments Leaders Say What Changed Their Minds in 2026

October 28, 2026
The most useful thing an executive learns all year may be that a familiar measure of success is pointing in the wrong direction. Faster customer service can mask processes that create unnecessary work. More financial information can leave consumers less confident. More automation can move invoices along without bringing cash through the door. Across payments […]

Businesses Believe in Payment Guarantees but Few Actually Use Them

October 28, 2026
Businesses have spent years investing in systems designed to determine whether a payment is legitimate. Fewer have invested in ensuring that a legitimate payment actually arrives. Just 13% of firms...

Subprime Card Denial Rate Is More Than Two Times the Super-Prime Rate

October 28, 2026
Consumers seeking to build credit can face a difficult cash decision: How much money they can afford to set aside before using a secured card. That funding requirement is central...

Visa Credentials Reach 5.2 Billion as Network Expands Into Agentic Commerce

October 27, 2026
Visa expects its roster of nearly 50 artificial intelligence partners in production to double in the coming months, as it prepares to handle purchases that consumers and businesses delegate to...

Quick Reads
Paysafe Expands Digital Wallet Across Entire Euro Zone

October 28, 2026
PaysafeWallet is now available in all euro area markets, after being expanded in Eastern Europe, Paysafe said in a Wednesday (Oct. 28) press release. PaysafeWallet is a digital wallet that can be accessed through the PaysafeCard app. It brings together cash and digital money management in one experience, according to the release. PaysafeWallet enables users to manage funds through an […]

PNC Bank to Expand Small Business Offerings With Embedded ADP Payroll

October 28, 2026
PNC Bank and ADP have partnered to embed ADP’s payroll and human resources capabilities in PNC’s digital banking platform, ADP said in a Wednesday (Oct. 28) press release. This integration...

Amazon Expands Shop Direct Catalog to Keep Shoppers Off AI Shopping Agents

October 28, 2026
Amazon is expanding its Shop Direct initiative, which lists products from brands that don’t sell on its site, in an effort to keep shoppers coming to its site rather than...

RBC Blocks Third-Party Personal AI Agents Over Fraud Risks

October 28, 2026
Royal Bank of Canada (RBC) has decided to block third-party personal AI agents from direct access to online banking and other RBC digital properties due to concerns about fraud and...