Digital commerce is growing at a staggering pace. Online transactions have more than doubled over the past four years, placing a new urgency on ensuring seamless checkouts. For businesses, checkout is where revenue is won or lost. For customers, it’s where experience defines loyalty. Yet...
Middle-market CFOs face rising regulatory uncertainty as smaller firms bear the brunt of increased compliance costs, legal risks, and operational disruptions. To cope, many rely on external partners and new strategies, but this approach can delay long-term investments and leave firms more vulnerable. A PYMNTS...
Earlier this year, PYMNTS Intelligence found that only a minority of workers surveyed — at 20% — said that it was “very or extremely” likely that they’d switch jobs in the next year. At the same time, we noted that 83% of consumers eyed 2024...
It’s almost 2025, but many businesses are still facing the same old anti-money laundering (AML) and know your customer (KYC) concerns, among other compliance requirements. With the news that Wise, the money transfer giant, has implemented a European regulator’s recommendations to bolster its AML programs,...
December 04, 2024
There’s still a place for the card — the tangible, physical card — in consumers’ wallets. In fact, Adam Lowe, Ph.D., chief product and innovation officer at CompoSecure/Arculus, told PYMNTS that metal cards hold allure for premium customers and can be a first line of defense against fraudsters. “In the same way that the keys to the […]
December 04, 2024
Digital commerce is growing at a staggering pace. Online transactions have more than doubled over the past four years, placing a new urgency on ensuring seamless checkouts. For businesses, checkout...
December 04, 2024
Middle-market CFOs face rising regulatory uncertainty as smaller firms bear the brunt of increased compliance costs, legal risks, and operational disruptions. To cope, many rely on external partners and new...
December 03, 2024
Earlier this year, PYMNTS Intelligence found that only a minority of workers surveyed — at 20% — said that it was “very or extremely” likely that they’d switch jobs in...
November 20, 2024
The fraudsters come in droves, inundating would-be victims across all manner of attack vectors, from phishing scams to bots. And in the process there’s a significant amount of information being thrown at banks and consumers across digital channels, said David Excell, founder of Featurespace, in an interview with PYMNTS. “And we often don’t have a […]
November 22, 2022
The customer experience encompasses all of the touch points that customers take advantage of when interacting with a company’s employees, assets or operations — including and especially the payment experience....
October 26, 2022
The digital front door is opening. Lia Cao, managing director and global co-head of corporate and eCommerce sales and solutions at J.P. Morgan Payments, told PYMNTS’ Karen Webster that the...
June 16, 2022
(Update: adds Target Deal Days announcement) With Amazon announcing the latest iteration of its annual Prime Day event, it didn’t take long before rival retailers began to unveil their own...
