Featured News news and trends

Card-Linked Offers Shape Data Access and Personalized Offers for Restaurants
Restaurant innovation // April 26, 2024

With Small Business Week coming up April 29, it’s a good time to focus on the restaurant sector, because according to industry data, 90% of restaurants meet the criteria. In fact, 70% of them are single-unit operations. And when you’re dealing with the changing dining and payment preferences of...

Customer Data, Technology Unlock Profitability Amid Uncertainty
Opinion // April 26, 2024

Companies can leverage customer data and use technology to prosper in uncertain times, i2c Global Head of Operations John Bresnahan writes in the new PYMNTS eBook, “The Implications of Uncertainty.”   The direction of the United States and world economies is uncertain and geopolitical risks...

FinTech IPO Index Adds 3% as Oportun Soars on Preliminary Quarterly Results
Fintech Investments // April 26, 2024

For the companies populating the FinTech IPO Index, earnings have been part of the continuing avalanche of headlines this past week. Earnings Begin to Trickle In Oportun shares soared 32.5%. The company this week announced preliminary results that showed expected revenue ranges of $248 million...

First-Quarter GDP Slows as Consumers Trim Spending
Economy // April 25, 2024

And now it seems the slowdown is here. Markets slumped by more than 1% Thursday morning (April 25) on the latest reading on gross domestic product (GDP) growth, courtesy of the Bureau of Economic Analysis — which we note is an advance estimate of first-quarter...

Interviews & Exclusives
Banks Need ‘Change Management Checklist’ in Battle Against Fraud

April 26, 2024
Artificial intelligence (AI) holds the promise to transform all manner of industries — helping banks, in particular, improve their anti-money laundering (AML) efforts. But as Chris Caruana, VP of Strategy at Hawk:AI, Ramon Ramirez, director of AML/KYC Operations at Western Alliance Bancorporation, and Miguel Navarro, head of Client Identity Verification and Authentication at KeyBank, told […]

Card-Linked Offers Shape Data Access and Personalized Offers for Restaurants

April 26, 2024
With Small Business Week coming up April 29, it’s a good time to focus on the restaurant sector, because according to industry data, 90% of restaurants meet the criteria. In fact, 70% of them...

Customer Data, Technology Unlock Profitability Amid Uncertainty

April 26, 2024
Companies can leverage customer data and use technology to prosper in uncertain times, i2c Global Head of Operations John Bresnahan writes in the new PYMNTS eBook, “The Implications of Uncertainty.”...

FinTech IPO Index Adds 3% as Oportun Soars on Preliminary Quarterly Results

April 26, 2024
For the companies populating the FinTech IPO Index, earnings have been part of the continuing avalanche of headlines this past week. Earnings Begin to Trickle In Oportun shares soared 32.5%....

Quick Reads
As RTP Turns 5, Matching Experience to Expectation Is the Challenge

November 22, 2022
The customer experience encompasses all of the touch points that customers take advantage of when interacting with a company’s employees, assets or operations — including and especially the payment experience. By streamlining and modernizing their payment experience through digital tools and future-fit investments, companies can provide a better, more repeatable experience for their customers, for […]

JPMorgan Sees ‘Big Data’ Becoming ‘Smart Data’ With Help of Super Apps

October 26, 2022
The digital front door is opening. Lia Cao, managing director and global co-head of corporate and eCommerce sales and solutions at J.P. Morgan Payments, told PYMNTS’ Karen Webster that the...

Amazon Prime Day Will Face Aggressive Rivals, Inflation-Weary Consumers

June 16, 2022
(Update: adds Target Deal Days announcement) With Amazon announcing the latest iteration of its annual Prime Day event, it didn’t take long before rival retailers began to unveil their own...

White House Crypto Executive Order Ignites Digital Dollar Debate

March 10, 2022
If you support creating a digital dollar, there’s a lot to be happy about in President Joe Biden’s Wednesday (March 9) executive order on the regulation of cryptocurrency. For one...