OpenAI, the artificial intelligence (AI) company behind the widely popular ChatGPT, announced Monday (May 13) the launch of GPT-4o — with “o” meaning “omni” — a new language model free for all users. The text, vision and audio processing improvements could boost commerce applications. “GPT-4o is much faster...
As shoppers increasingly purchase auto parts from third-party online marketplaces such as Amazon and eBay, retailers and eCommerce merchants specializing in the category are seeing sales declines. In Q1 of this year, CarParts.com’s net sales dropped 5% year over year, and the company’s net loss...
Card-linked offers — promotions intended to entice consumers to use their credit and debit cards — are incredibly popular with consumers. That is, once they use them. According to PYMNTS Intelligence’s report “Card-Linked Offer Growth Hinges on First-Time Users,” after their first experience with card-linked...
In the United Arab Emirates, 71% of consumers actively use digital features to enhance their shopping experiences. Yet valuable opportunities to build on this robust foundation remain in play. The UAE has the second-highest consumer satisfaction rate of the markets surveyed. Click-and-Mortar™ shopping — including...
May 13, 2024
Consumers are girding for inflation to settle in over the long haul. But they intend to keep spending. As reported on Monday (May 13), the Federal Reserve Bank of New York’s Center for Microeconomic Data detailed that, per the April Survey of Consumer Expectations, inflation’s expected to be higher one year from now, slightly lower at the three year mark, […]
May 13, 2024
OpenAI, the artificial intelligence (AI) company behind the widely popular ChatGPT, announced Monday (May 13) the launch of GPT-4o — with “o” meaning “omni” — a new language model free for all users....
May 13, 2024
As shoppers increasingly purchase auto parts from third-party online marketplaces such as Amazon and eBay, retailers and eCommerce merchants specializing in the category are seeing sales declines. In Q1 of...
May 13, 2024
Card-linked offers — promotions intended to entice consumers to use their credit and debit cards — are incredibly popular with consumers. That is, once they use them. According to PYMNTS...
November 22, 2022
The customer experience encompasses all of the touch points that customers take advantage of when interacting with a company’s employees, assets or operations — including and especially the payment experience. By streamlining and modernizing their payment experience through digital tools and future-fit investments, companies can provide a better, more repeatable experience for their customers, for […]
October 26, 2022
The digital front door is opening. Lia Cao, managing director and global co-head of corporate and eCommerce sales and solutions at J.P. Morgan Payments, told PYMNTS’ Karen Webster that the...
June 16, 2022
(Update: adds Target Deal Days announcement) With Amazon announcing the latest iteration of its annual Prime Day event, it didn’t take long before rival retailers began to unveil their own...
March 10, 2022
If you support creating a digital dollar, there’s a lot to be happy about in President Joe Biden’s Wednesday (March 9) executive order on the regulation of cryptocurrency. For one...