Carrefour news and trends

This Week in AI: Carrefour Goes Digital and Agentic AI Misbehaves

June 27, 2025
This Week in AI
AI-Driven Shelves Are Changing Carrefour’s In-Store Experience
Artificial Intelligence // June 25, 2025

French supermarket giant Carrefour is accelerating its digital transformation by creating the next generation of connected stores, with artificial intelligence (AI) embedded in its omnichannel retail strategy. “AI technology is at the core of the strategy,” said Emmanuel Grenier, group eCommerce, data and digital transformation...

Google Showcases Expanding Enterprise AI Capabilities at Cloud Next Conference
Artificial Intelligence // April 10, 2024

Google amped up its artificial intelligence offerings by unveiling a slew of new AI-powered capabilities during a keynote presentation Tuesday (April 9) at its annual Cloud Next event in Las Vegas. To integrate AI capabilities into its suite of productivity tools, Google introduced Google Vids, a new addition to Google Workspace that...

Wendy’s Launches AI-Driven Loyalty Platform to Deliver Customized Rewards
Artificial Intelligence // March 31, 2024

In an era where customer loyalty is as fleeting as the latest trend, artificial intelligence (AI) is emerging as a potential game-changer, empowering businesses to redefine engagement strategies and forge deeper, more enduring connections with their clientele. Wendy’s Company has unveiled an AI-based loyalty platform...

Half of Grocers Investing in Gaining Omnichannel View of Shoppers
Retail // January 23, 2024

As grocers look to better understand their shoppers’ behavior, a PYMNTS Intelligence report finds that half are investing in the ability to track customer habits across digital and physical channels. By the Numbers The PYMNTS Intelligence study “Big Retail’s Innovation Mandate: Convenience And Personalization,” created...

Interviews & Exclusives
Is Voice The Ultimate Touchless Payments Experience?

July 20, 2020
Voice technology was already on the rise long before the global pandemic broke out, with a steadily increasing share of consumers using voice assistants like Siri or Alexa to shop, listen to music, find recipes and more. But then COVID-19 hit, and like so many things connected to digital commerce, voice technology got a massive […]

Quick Reads
Netflix/Carrefour Collaboration Targets Cost-Conscious Consumers

January 16, 2024
Netflix is teaming with French grocery chain Carrefour to offer low-cost subscriptions. The streaming service announced late Monday (Jan. 15) that it was offering customers in the French cities Rouen and Bordeaux no-commitment subscriptions to Netflix’s standard 5.99 euros per month subscription — with ads — as well as 10% off on Carrefour brand products. The collaboration marks the first […]

Merchants and Brands Seeing Sales Boost From Retail Media Partnerships

April 14, 2023
Retailers are reporting good results from new retail media advertising tools offered by Meta. A month after the company launched Managed Partner Ads Lite and local inventory ads, retailers who...

Carrefour Rolls Out Facial Biometric Payment in UAE

February 10, 2023
Carrefour has enabled facial recognition as a means of verifying payments in the UAE. The retailer, which is operated as a franchise by Majid Al Futtaim in the United Arab...

VC Firm Daphni, Carrefour Partner on Fund for Digital Retail Startups

April 04, 2022
French multinational retail firm Carrefour Group is teaming up with the venture capital firm Daphni to launch Dastore, a fund dedicated to early-stage startups in the digital retail sector, according...