Cisco news and trends

Agentic AI Turns From PowerPoint Promise to Production Reality
artificial intelligence // October 06, 2025

If the outpouring of thought leadership is any indication of the urgency with which companies are advancing agentic AI, we’re about to see a Q4 that will require popcorn. But thought leadership won’t pay the bills on their own. Use cases will. And this past...

Cisco ‘Strongly Recommends’ Software Update to Address High-Risk Vulnerability
Cybersecurity // September 25, 2025

Cisco released software updates Wednesday (Sept. 24) that address a vulnerability that could leave affected devices open to denial of service (DoS) and remote code execution attacks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Cisco Debuts AI Agents to Supplement Human Customer Service Reps
Artificial Intelligence // October 27, 2024

Cisco is betting that artificial intelligence (AI) can handle most customer service calls within a few years, as the tech giant unveiled a conversational AI agent that it claims will eliminate dreaded hold times and frustrating automated phone menus. Get the Full Story Complete the...

Tech Layoffs Reach 132,000 8 Months Into 2024
Technology // August 18, 2024

This year is shaping up to be a painful one for people working in tech. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Interviews & Exclusives
Agentic AI Turns From PowerPoint Promise to Production Reality

October 06, 2025
If the outpouring of thought leadership is any indication of the urgency with which companies are advancing agentic AI, we’re about to see a Q4 that will require popcorn. But thought leadership won’t pay the bills on their own. Use cases will. And this past week has seen some impressive use cases in the Prompt […]

Cybersecurity Concerns Test Paris Olympics Preparations

June 19, 2024
The opening ceremonies of the Paris Olympics are set for just over a month from now, and the event is starting to look a lot like the banking and payments...

Cisco’s AI Chief Says Technology Will Enhance Workplace Productivity

April 15, 2024
From enhancing productivity and efficiency to revolutionizing customer experiences, artificial intelligence (AI) could reshape the future of work and commerce. Get the Full Story Complete the form to unlock this article and enjoy...

Tech Giants Unite to Upskill Workforce for AI 

April 04, 2024
Tech heavyweights like Google and Microsoft have formed a task force to skill-up workers for the artificial intelligence (AI) era, addressing the urgent need for AI-savvy professionals in evolving job markets....

Quick Reads
Cisco ‘Strongly Recommends’ Software Update to Address High-Risk Vulnerability

September 25, 2025
Cisco released software updates Wednesday (Sept. 24) that address a vulnerability that could leave affected devices open to denial of service (DoS) and remote code execution attacks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

Tech Layoffs Reach 132,000 8 Months Into 2024

August 18, 2024
This year is shaping up to be a painful one for people working in tech. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Cisco Pays $28 Billion for Splunk to Bolster AI Cybersecurity

September 21, 2023
Cisco is buying software firm Splunk for $28 billion. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Cisco Launches Program Allowing Customers to Defer Payments Until 2024

May 03, 2023
Cisco is now allowing customers to defer payments until 2024. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...