Consumers Use Digital to Multitask Most While Caring for Others

First things get miniaturized, then mini things get combined with other mini things to make something (slightly) bigger than the sum of its parts. So it is with connected digital devices that have been proliferating for years — wearables, notebooks and the like — that...

Consumers’ daily lives look very different now than they did just one year ago. So-called “office workers” no longer commute to offices or work traditional 9-to-5 jobs, and most Americans no longer spend their weekends shopping, gathering or attending leisure events as they once did....

Mobility relies on connections. The less one gets around while transacting, the lesser the need for a multitude of apps and devices supporting “anywhere commerce.” And as much as lockdown living has hindered many connections, it’s also highlighted the need to create and sustain new...

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