Kount news and trends

Preventive Measures Pay Off as Merchants Fight Surging Chargebacks
Credit Cards // March 14, 2024

Chargebacks have long been a thorny issue for merchants. And as transactions become increasingly digitized, chargebacks have in turn become more prevalent. They not only represent a loss of revenue but can also incur additional fees and damage relationships with payment processors. The rise of...

This Week in AI: Politics, Policies and Payments
artificial intelligence // October 27, 2023

As another week has gone by, generative artificial intelligence (AI) continues to work its way further and further into daily life. The only problem, from the perspective of governments and policy groups around the world, is that so far, the technology continues its forward march...

Merchants Turn to AI Key to Improve Customer Retention
Artificial Intelligence // October 25, 2023

Artificial intelligence (AI) has left the pages of science fiction behind and entered the workforce.  And its latest evolution, generative AI, is already having an exciting impact on payments, helping to make transactions more efficient, secure and customer friendly.  “From a consumer perspective, I think...

Omnichannel Is a Merchant Priority and Fraudster Opportunity
Retail // August 09, 2023

The embrace of omnichannel commerce as the pandemic recedes has brought a “new normal” for merchants, Adam Gunther, senior vice president and chief product officer at Kount, an Equifax Company, told PYMNTS in a recent interview. “There are new fraud and theft vectors,” he said,...

Interviews & Exclusives
Equifax VP Says Data Science Can Strengthen Customer Relationships

April 22, 2024
Businesses can gain valuable customer insights from the data they already have, Equifax VP, Data Science and Decision Analytics, Digital Solutions Dilip Singh writes in the new PYMNTS eBook, “The Implications of Uncertainty.”   Revenue growth is a top priority for most businesses. There are various ways to bring in more money — but not […]

Preventive Measures Pay Off as Merchants Fight Surging Chargebacks

March 14, 2024
Chargebacks have long been a thorny issue for merchants. And as transactions become increasingly digitized, chargebacks have in turn become more prevalent. They not only represent a loss of revenue...

Merchants Turn to AI Key to Improve Customer Retention

October 25, 2023
Artificial intelligence (AI) has left the pages of science fiction behind and entered the workforce.  And its latest evolution, generative AI, is already having an exciting impact on payments, helping...

Omnichannel Is a Merchant Priority and Fraudster Opportunity

August 09, 2023
The embrace of omnichannel commerce as the pandemic recedes has brought a “new normal” for merchants, Adam Gunther, senior vice president and chief product officer at Kount, an Equifax Company,...

Quick Reads
Equifax Launched Fraud Protection Tool for Small Businesses on Shopify

May 05, 2023
Equifax has launched a fraud protection tool for Shopify designed for small business merchants. The new Kount Essentials application joins the company’s Kount Advanced app for Shopify, which is designed for larger businesses with dedicated fraud management teams, Equifax said in a Wednesday (May 3) press release. “Merchants on Shopify can now choose between Kount […]

NMI, Kount Team on ISV and Merchant Fraud Prevention

November 21, 2022
Payments platform NMI is collaborating with digital identity firm Kount, an Equifax company, to provide independent software vendors, independent sales organizations and merchant partners with enhanced fraud protection.  With this...

Kount Unveils Dispute And Chargeback Management Solution

May 07, 2021
Kount, an Equifax company, revealed its Kount Dispute and Chargeback Management Solution, which links major card brand dispute and alert platforms with artificial intelligence (AI)-fueled fraud prevention. The offering stops...

Equifax Completes Purchase Of Kount

February 12, 2021
Equifax has closed on its purchase of fraud prevention and digital ID firm Kount following the Jan. 8, 2021, announcement of a definitive deal to acquire the company, according to...