Even as Main Street businesses outperform the rest of the economy, there’s a whole different set of rules for restaurants. For example, PYMNTS Intelligence found that over the last 12 months, Main Street businesses have operated with the lowest risk of closing since early 2020. A report from Fiserv went into...
Instacart is seeing in-store technologies impact grocery shoppers’ spending and loyalty. The aggregator’s CEO, Fidji Simo, noted in a letter shared with investors Wednesday (May 8) discussing its first-quarter 2024 earnings results that, according to merchants who have deployed the company’s Caper Cart smart self-checkout shopping carts, “people are seeking out stores” that...
When shopping in stores, retail customers prefer to pay with debit, but eCommerce is a different story. By the Numbers According to an October survey of more than 2,100 U.S. consumers, 44% of respondents had paid for their most recent retail purchase in stores via debit...
Once card holders are made aware of how they can earn rewards by using their credit and debit cards to pay for goods and services, most are hooked. That’s according to the PYMNTS Intelligence report “Card-Linked Offer Growth Hinges on First-Time Users,” which was based on surveys with more...
May 14, 2024
May 2020. The COVID-19 lockdown was starting to ease, but it was in its second month. Consumers were flocking toward the dramatic digital shift that would eventually be the hallmark of the pandemic. At physical retail locations — like outlet centers — the outlook ranged from cautious optimism to downright grim. “Liquidity and capital preservation are crucial […]
May 13, 2024
Even as Main Street businesses outperform the rest of the economy, there’s a whole different set of rules for restaurants. For example, PYMNTS Intelligence found that over the last 12...
May 07, 2024
Once card holders are made aware of how they can earn rewards by using their credit and debit cards to pay for goods and services, most are hooked. That’s according to the...
May 02, 2024
More than 80% of credit card users now receive reward offers from their card issuers and, on average, 72% of those rewards get used within 90 days. Meanwhile, 71% of...
April 29, 2024
Domino’s said its decision to relaunch its rewards program last year is paying off. The quick-service pizza chain released quarterly earnings results Monday (April 29) showing a 5.6% increase in U.S. sales, with management pointing to the rewards program as a driver of that growth. “The program is delivering on our objectives,” CEO Russell Weiner said on an earnings call. “Active member […]
April 17, 2024
JCPenney has debuted its Rewards and Credit Program, a free loyalty program for customers. “Last year, JCPenney announced a $1 billion reinvestment plan to further improve customer experience and operational...
March 06, 2024
Embedded finance platform provider Alviere is letting its clients expand their co-branded debit card incentives. The expansion allows customers to offer merchant-funded rewards, the company said in a Wednesday (March 6) news release....
February 15, 2024
Blackhawk Network (BHN) has introduced a new way for businesses to distribute customer loyalty rewards. The branded payments provider’s “Select Codes” offering, announced Thursday (Feb. 15), is a digital “code-to-catalog” that lets...
