Loyalty Rewards news and trends

Credit Union Members Want Rewards on the Tech Agenda

October 06, 2026
loyalty-rewards-innovation-wish-list
Loyalty Programs Make Smaller Rewards Balances Spendable
Loyalty & Rewards // October 05, 2026

Loyalty points are becoming more liquid as airlines give customers more choices over when and how much of their accumulated rewards to spend. American Airlines said in a Friday (Oct. 2) press release that AAdvantage members will soon be able to combine miles with cash...

American Airlines Lets Loyalty Program Members Combine Cash and Miles
Travel Payments // October 02, 2026

American Airlines is going to let eligible members of its AAdvantage loyalty program combine cash and miles when booking flights on its website (aa.com) and digital app, the company said in a Friday (Oct. 2) press release. American Airlines is rolling out this feature over...

Connected Cars Could Steer the Next Shopping Decision
Connected Economy // September 30, 2026

A Waymo ride and a public transit fare are separate transactions. A new rewards program shows what can happen when the payment credential connects them. Waymo launched a transit rewards program Sept. 22 that lets San Francisco Bay Area riders link a Visa card to...

Why 63 CPG Brands Said Yes to Smart Checkout
Retail // September 24, 2026

The shopping basket has always held the answer. Brands just haven’t had a clear way to read it at the moment a customer pays. Smart checkout technology could change that by matching products in the basket with eligible offers and applying the savings automatically. “The...

Interviews & Exclusives
Credit Union Members Want Rewards on the Tech Agenda

October 06, 2026
Credit unions deciding where to put their next technology dollar are getting a different answer from consumers than they might expect. The PYMNTS Intelligence playbook “Credit Union Innovation Readiness: The Rewards Opportunity Credit Unions Can No Longer Ignore,” produced in collaboration with Velera, found in August that 27% of consumers who want their financial institution […]

Loyalty Programs Make Smaller Rewards Balances Spendable

October 05, 2026
Loyalty points are becoming more liquid as airlines give customers more choices over when and how much of their accumulated rewards to spend. American Airlines said in a Friday (Oct....

Why 63 CPG Brands Said Yes to Smart Checkout

September 24, 2026
The shopping basket has always held the answer. Brands just haven’t had a clear way to read it at the moment a customer pays. Smart checkout technology could change that...

Gen Z Makes Credit Card Switching a Social Contest

September 15, 2026
For Generation Z, the search for a new credit card is extending beyond bank websites, comparison sites and direct mail into social feeds, where influencers are becoming another source of...

Quick Reads
American Airlines Lets Loyalty Program Members Combine Cash and Miles

October 02, 2026
American Airlines is going to let eligible members of its AAdvantage loyalty program combine cash and miles when booking flights on its website (aa.com) and digital app, the company said in a Friday (Oct. 2) press release. American Airlines is rolling out this feature over the coming weeks, according to the release. When the feature […]

Pay.com Raises $28 Million to Bring Rewards Platform to US

August 24, 2026
Australia’s Pay.com is launching in the U.S. as PayRewards after raising $28 million in a Series E round, bringing its total capital raised to $70 million. The new company lets...

Square Lets Sellers Put More Business Bills on Their Credit Card

August 11, 2026
Businesses can now use their Square Credit Card to pay vendors that don’t accept cards, as well as those that do, Square said in a Tuesday (Aug. 11) press release....

Bilt Adds Preferred Hotels & Resorts as Transfer Partner for Members

June 22, 2026
Bilt added Preferred Hotels & Resorts and its I Prefer Hotel Rewards program as a transfer partner, giving members access to more than 700 hotels, resorts and residences worldwide, according...