“Maybe it’s time to start thinking about omnichannel a little differently.” That statement from MPD CEO Karen Webster comes from last week’s Omnichannel Tracker, which explores how the concept of omnichannel makes up just one part of retail’s future. There are thousands of other concepts, of course, that...
It’s no secret that brick-and-mortar merchants are being squeezed by deals offered online, necessitating the need to bolster their own online capabilities. But some online-only merchants, such as California’s Gypsy05, similarly are seeing advantages in the touchy-feely benefits having actual stores can provide. The latest...