Best Buy teamed with Google and Accenture on new artificial intelligence-powered offerings for customers. The electronics retailer will begin letting customers get help from an AI-powered virtual assistant, which can help them troubleshoot product issues; make changes to their order delivery and scheduling; and manage software, Geek Squad subscriptions and...
Petco CEO, Chairman and board member Ron Coughlin stepped down from those roles Wednesday (March 13) and was succeeded by Interim CEO R. Michael (Mike) Mohan. Coughlin will support the leadership transition as an advisor to the board, while the board has tapped a global...
Oura has begun selling its smart rings on Amazon. The company is offering its Oura Ring Horizon and Oura Ring Heritage, as well as the Oura Ring Sizing Kit, in an Oura Amazon Brand Store, the smart ring firm said in a Thursday (March 7)...
With the emergence of omnichannel shopping reshaping consumers’ expectations of brick-and-mortar stores, Best Buy is reconceptualizing its physical spaces. On a call with analysts Thursday (Feb. 29) discussing the consumer electronics retail giant’s fourth-quarter fiscal 2024 earnings results, CEO Corie Barry explained that with consumers no longer solely dependent on stores...
November 28, 2023
Whether a retailer rang up a sales symphony or lagged behind this quarter, they all evaluated a common make-or-break factor: the significance of delivering value to the customer. And if that value didn’t strike a chord with the customer, they weren’t window shopping — they sought a better deal elsewhere to bag the most savings […]
April 17, 2023
Gen Z are a difficult group to predict. They love picking up their restaurant meals, both inside and curbside. They are most open to new ways to pay, but lag...
April 25, 2024
Best Buy has launched a retail media partnership with consumer technology publication CNET. The collaboration is designed to help brands reach larger audiences of “high intent” shoppers at a time when many consumers are demanding digital integration in their in-store journey, according to a Thursday (April 25) press release. Through the partnership, customers will see “curated content and […]
April 09, 2024
Best Buy teamed with Google and Accenture on new artificial intelligence-powered offerings for customers. The electronics retailer will begin letting customers get help from an AI-powered virtual assistant, which can help them troubleshoot product issues;...
March 13, 2024
Petco CEO, Chairman and board member Ron Coughlin stepped down from those roles Wednesday (March 13) and was succeeded by Interim CEO R. Michael (Mike) Mohan. Coughlin will support the...
March 08, 2024
Oura has begun selling its smart rings on Amazon. The company is offering its Oura Ring Horizon and Oura Ring Heritage, as well as the Oura Ring Sizing Kit, in...
