America’s biggest retailers are about to turn a weak government sales report into a six-company test of consumer endurance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
Jewelry retailer Chow Tai Fook has deployed more than 400 artificial intelligence agents to support more than 24,000 employees, and none of them talk to customers directly. Sales associates use the system, called AI Fook, to pull product details, check inventory and generate recommendations in...
The retail landscape is showing signs of becoming a platform economy. After staring down the better part of a decade of operational uncertainty, companies are turning to scale as a strategy. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
In a home improvement market that has been flat, The Home Depot is looking to grow by gaining share among professional contractors and builders, the Financial Times reported Tuesday (April 21). Get the Full Story Complete the form to unlock this article and enjoy unlimited...
August 17, 2026
America’s biggest retailers are about to turn a weak government sales report into a six-company test of consumer endurance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, […]
December 10, 2025
The traditional consumer journey from initial home project idea to completed build is notoriously inefficient, opaque and cash intensive. Retailers and construction managers are now turning to artificial intelligence (AI)...
October 09, 2023
Why do so many shoppers like Target or Walmart? For some, it’s considered a nearby oasis that offers affordable prices on a diverse range of products. From groceries to clothing...
October 02, 2023
The intersection of technology, social dynamics and economic factors has created an environment where theft — both individual and organized — has proliferated. And H&M is the most recent victim...
April 21, 2026
In a home improvement market that has been flat, The Home Depot is looking to grow by gaining share among professional contractors and builders, the Financial Times reported Tuesday (April 21). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]
April 17, 2026
The Home Depot aims to strengthen its same-day and next-day fulfillment strategy with its acquisition of SIMPL Automation. Get the Full Story Complete the form to unlock this article and...
February 06, 2026
The Home Depot has launched an artificial intelligence (AI)-powered feature that helps professional renovators, remodelers, builders and specialty tradespeople create a list of the materials they will need for a...
January 28, 2026
Home Depot is cutting 800 roles in its technology organization and other corporate teams, CNBC reported Wednesday (Jan. 28), citing a company spokesperson. Get the Full Story Complete the form...
