As consumers prove more cautious about their discretionary retail spending, Best Buy is seeing shoppers hold off until sales events to make big purchases. On a call with analysts Thursday (May 30) discussing the retailer’s first-quarter fiscal 2025 earnings results, the consumer electronics retailer noted...
The Federal Trade Commission said it has been flooded with reports from consumers who have been taken in by scammers purporting to represent some of today’s leading companies. The FTC said Friday (May 24) that it received 52,000 consumer complaints in 2023 detailing scams where fraudsters claimed to represent Best Buy’s Geek Squad, which resulted in $15...
Best Buy has launched a retail media partnership with consumer technology publication CNET. The collaboration is designed to help brands reach larger audiences of “high intent” shoppers at a time when many consumers are demanding digital integration in their in-store journey, according to a Thursday (April 25) press...
Best Buy teamed with Google and Accenture on new artificial intelligence-powered offerings for customers. The electronics retailer will begin letting customers get help from an AI-powered virtual assistant, which can help them troubleshoot product issues; make changes to their order delivery and scheduling; and manage software, Geek Squad subscriptions and...
November 28, 2023
Whether a retailer rang up a sales symphony or lagged behind this quarter, they all evaluated a common make-or-break factor: the significance of delivering value to the customer. And if that value didn’t strike a chord with the customer, they weren’t window shopping — they sought a better deal elsewhere to bag the most savings […]
April 17, 2023
Gen Z are a difficult group to predict. They love picking up their restaurant meals, both inside and curbside. They are most open to new ways to pay, but lag...
April 25, 2024
Best Buy has launched a retail media partnership with consumer technology publication CNET. The collaboration is designed to help brands reach larger audiences of “high intent” shoppers at a time when many consumers are demanding digital integration in their in-store journey, according to a Thursday (April 25) press release. Through the partnership, customers will see “curated content and […]
April 09, 2024
Best Buy teamed with Google and Accenture on new artificial intelligence-powered offerings for customers. The electronics retailer will begin letting customers get help from an AI-powered virtual assistant, which can help them troubleshoot product issues;...
March 13, 2024
Petco CEO, Chairman and board member Ron Coughlin stepped down from those roles Wednesday (March 13) and was succeeded by Interim CEO R. Michael (Mike) Mohan. Coughlin will support the...
March 08, 2024
Oura has begun selling its smart rings on Amazon. The company is offering its Oura Ring Horizon and Oura Ring Heritage, as well as the Oura Ring Sizing Kit, in...
