Retail Banking news and trends

Bank of England Weighs New Capital Thresholds for Smaller Lenders
Bank Regulation // March 05, 2025

The Bank of England is weighing an increase to its retail deposits leverage ratio threshold. Such a move, the central bank’s Prudential Regulation Authority (PRA) said Wednesday (March 5), would exempt smaller banks from the rules governing the U.K.’s banking giants. “Guarding against excessive leverage in our banking system...

Societe Generale’s Digital Banking Expected to Bolster Overall Business
Banking // March 04, 2025

Analysts expect Societe Generale’s digital retail unit to boost business as a whole. That’s according to a report Tuesday (March 4) by Bloomberg News, citing a note from Jefferies analysts. They project that a decline in costs for BoursoBank, the French bank’s digital retail side, will help drive...

HSBC Reportedly Weighing Sale of Australian Retail Banking Unit
Banking // January 20, 2025

HSBC is reportedly considering a sale of its Australian consumer banking operation. That’s one of the options before the British banking giant as it tries to pare down its business, Bloomberg News reported Monday (Jan. 20), citing sources with knowledge of the matter. One of...

Santander Reportedly Considering Exit of UK Banking Market
Banking // January 19, 2025

Santander is reportedly rethinking its U.K. presence 20 years after entering the British banking market. The Spanish lender is weighing a number of options, including exiting the U.K. entirely, the Financial Times (FT) reported Sunday (Jan. 19), citing sources familiar with the matter. These sources...

Interviews & Exclusives
Nearly 70% of Consumers Prioritize Trust Over Convenience When Choosing a Bank

September 13, 2023
In the retail banking industry, convenience and trust are two pivotal elements that significantly influence customer satisfaction and the acquisition of new customers. In the report “Credit Union Membership and Credit Profiles,” PYMNTS leverages insights gathered from a survey of over 4,000 U.S. consumers and 100 credit union (CU) executives to examine consumers’ interest in […]

EU Banks Risk Losing Customer Focus as They Reorganize

January 10, 2023
Europe’s retail banking sector is battling weak consumer sentiment and the threat of loan defaults. To curb losses and adapt to a difficult consumer credit environment, some European banks have...

JPMorgan Points To Healthy Consumer Spending, Card Transactions Jump 10 Pct.

January 14, 2020
The consumer is doing just fine. To that end, JPMorgan Chase reported results that showed continued strength in U.S. consumer banking and spending on credit cards. In terms of headline...

Top News in Payments: Citigroup Names New Retail Banking Leader; NY Lawmakers Push For Public...

January 08, 2020
In today’s top news, CitiGroup named David Chubak to head its retail banking division, lawmakers in New York proposed a public eBanking system similar to Venmo and Goldman Sachs created...

Quick Reads
Bank of England Weighs New Capital Thresholds for Smaller Lenders

March 05, 2025
The Bank of England is weighing an increase to its retail deposits leverage ratio threshold. Such a move, the central bank’s Prudential Regulation Authority (PRA) said Wednesday (March 5), would exempt smaller banks from the rules governing the U.K.’s banking giants. “Guarding against excessive leverage in our banking system is essential for economic stability, but we should achieve that […]

Societe Generale’s Digital Banking Expected to Bolster Overall Business

March 04, 2025
Analysts expect Societe Generale’s digital retail unit to boost business as a whole. That’s according to a report Tuesday (March 4) by Bloomberg News, citing a note from Jefferies analysts. They project that...

HSBC Reportedly Weighing Sale of Australian Retail Banking Unit

January 20, 2025
HSBC is reportedly considering a sale of its Australian consumer banking operation. That’s one of the options before the British banking giant as it tries to pare down its business,...

Santander Reportedly Considering Exit of UK Banking Market

January 19, 2025
Santander is reportedly rethinking its U.K. presence 20 years after entering the British banking market. The Spanish lender is weighing a number of options, including exiting the U.K. entirely, the...