Consumer Banking news and trends

Regions Bank Taps Axway to Provide Open Banking Services
Banking // January 06, 2025

Regions Bank says it has launched a partnership with data integration firm Axway. The collaboration, announced Monday (Jan. 6), will see Regions offer Axway’s Amplify Open Banking solution to its consumer banking, corporate banking and wealth management clients. “As customers continue to grant access to their financial data...

CFPB’s Overdraft Rule May Move Banks to Cut Services and a ‘Credit Lifeline’ for Consumers
Consumer Finance // December 12, 2024

The new (and reportedly final) rule on overdraft fees may have consumer groups — and consumers — cheering. But the Consumer Financial Protection Bureau’s (CFPB) move may have a series of negative ripple effects for those same consumers, as banks consider offsetting the impact of...

Santander Appoints PayPal Veteran to Head Digital Consumer Bank
Personnel // December 11, 2024

Banco Santander has appointed PayPal veteran Nitin Prabhu as its global head of Digital Consumer Bank (DCB). In this role as head of one of the bank’s five global businesses, Prabhu will be responsible for the auto and consumer business globally as well as its fully digital bank Openbank,...

Santander Positions New Digital Platform as First Step in US Expansion
Banking // October 21, 2024

Santander’s digital banking platform, Openbank, is now officially live in the United States. According to a Monday (Oct. 21) press release, the launch marks a significant expansion of Santander’s U.S. consumer banking operations beyond the Northeast, enabling the bank to serve customers nationwide. Openbank features...

Interviews & Exclusives
CFPB’s Overdraft Rule May Move Banks to Cut Services and a ‘Credit Lifeline’ for Consumers

December 12, 2024
The new (and reportedly final) rule on overdraft fees may have consumer groups — and consumers — cheering. But the Consumer Financial Protection Bureau’s (CFPB) move may have a series of negative ripple effects for those same consumers, as banks consider offsetting the impact of new regulations, which among other things, caps the fees at […]

Nearly 70% of Consumers Prioritize Trust Over Convenience When Choosing a Bank

September 13, 2023
In the retail banking industry, convenience and trust are two pivotal elements that significantly influence customer satisfaction and the acquisition of new customers. In the report “Credit Union Membership and...

The Bank App Feature 54.1 Percent Of Consumers Agree They Want

January 21, 2020
Though many banks may be betting big on advanced technology to help them in the fight against financial fraud, their customers would feel more secure if they were given more...

Top News in Payments: Citigroup Names New Retail Banking Leader; NY Lawmakers Push For Public...

January 08, 2020
In today’s top news, CitiGroup named David Chubak to head its retail banking division, lawmakers in New York proposed a public eBanking system similar to Venmo and Goldman Sachs created...

Quick Reads
HSBC Reportedly Weighing Sale of Australian Retail Banking Unit

January 20, 2025
HSBC is reportedly considering a sale of its Australian consumer banking operation. That’s one of the options before the British banking giant as it tries to pare down its business, Bloomberg News reported Monday (Jan. 20), citing sources with knowledge of the matter. One of those sources said HSBC is likely to hold onto its […]

Regions Bank Taps Axway to Provide Open Banking Services

January 06, 2025
Regions Bank says it has launched a partnership with data integration firm Axway. The collaboration, announced Monday (Jan. 6), will see Regions offer Axway’s Amplify Open Banking solution to its consumer banking, corporate...

Santander Appoints PayPal Veteran to Head Digital Consumer Bank

December 11, 2024
Banco Santander has appointed PayPal veteran Nitin Prabhu as its global head of Digital Consumer Bank (DCB). In this role as head of one of the bank’s five global businesses, Prabhu will be...

Santander Positions New Digital Platform as First Step in US Expansion

October 21, 2024
Santander’s digital banking platform, Openbank, is now officially live in the United States. According to a Monday (Oct. 21) press release, the launch marks a significant expansion of Santander’s U.S....