Like so many things that are viewed through a pre-COVID vs. post-COVID lens, the current process of incentivizing loyal customers and rewarding employees has been...
The dust is not settled. But things are not as bleak as they once were. Main Street businesses are optimistic about their longer-term survival —...
The accelerated arrival of the digital-first economy has happened so fast that retailers are making adjustments on the go. One of the most significant at...
Disputes and chargebacks are nothing new. But in the digital age of commerce wrought by the pandemic, they’re becoming a key point of friction between...
For all the time, effort and energy put into fighting fraud in its various forms, the reality is that there’s no magic bullet to stop...
Walmart announced Tuesday (Dec. 15) that Gatik, the autonomous delivery network, will operate a driverless box truck on one route in Arkansas, a press release...
At long last a Covid-19 vaccine is officially being distributed in the United States. Getting it out, however, will be a long-term, multi-phase process. Mass...
Swedish buy now, pay later (BNPL) startup Klarna has teamed up with Silicon Valley digital payments firm Verifone to advance availability in physical stores across...
The People’s Bank of China (PBOC) is looking to close the widening digital divide and has warned merchants that they must accept cash or face...