Mortgage technology provider Roostify and JPMorgan Chase are teaming up to build a digital self-service mortgage platform, enabling users to upload and sign mortgage documents electronically.
The platform, which will aim to offer a faster, simpler and more transparent home financial experience, will be integrated within the backend of Chase’s existing Mortgage Express loan origination system and is expected to officially launch later this year, a press release confirmed.
“Digital technology is reshaping the mortgage industry and is rapidly influencing how consumers make purchases today,” Mike Weinbach, CEO of Chase Mortgage, stated. “This platform will allow us to be where more of our customers are, which is online and on their phones, while still offering the option to work with us in person if they prefer.”
The new platform will continue to offer the full service of the bank’s branch and call center network, but it is also designed to empower consumers to take their loan applications into their own hands with self-serve capabilities such as upload and tracking tools, real-time messaging, secure eSign and loan comparison options.
Through the partnership between Chase and Roostify, the platform will be able to offer enhanced accessibility, digital updates, eSign capabilities and direct interactions with mortgage professionals. The platform will also be able to connect users with loan officers and real estate agents via a single interface for faster communication and closing times.
“We and Chase have a shared vision to bring a straightforward, more transparent mortgage experience to more consumers than ever before,” Rajesh Bhat, CEO of Roostify, also noted in the statement. “We are very excited to partner with Chase as they look to help customers with one of life’s most important purchases.”
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