Why Alexa Won’t Replace Call Center Agents (Just Yet)
Why Alexa Won’t Replace Call Center Agents (Just Yet)
November 09, 2017  |  Authentication

Remember how Barbie — at first just a popular doll with pretty hair and clothes — eventually became a teacher, gymnast, veterinarian, astronaut, paratrooper, NASCAR...

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For Merchants, Boosting Their .250 Chargeback Batting Average
For Merchants, Boosting Their .250 Chargeback Batting Average
November 09, 2017  |  Fraud Prevention

Merchants recover only one in four chargebacks when disputes arise over who bought what and when. A .250 batting average is OK in baseball, but lousy...

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Are Incumbent Acquirers Relevant In An Era Of SaaS Dominance?
Are Incumbent Acquirers Relevant In An Era Of SaaS Dominance?
November 09, 2017  |  Banking

Before the Software as a Service (SaaS) model exploded, a small business (SMB) getting off the ground online had two big, but related, decisions to...

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New Report: Who’s Using Same-Day ACH And Why?
New Report: Who’s Using Same-Day ACH And Why?
November 09, 2017  |  Faster Payments

Fourteen months since the Phase 1 roll out, 43 percent of financial institutions (FIs) now allow businesses to originate same-day ACH credit. Get the Full...

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Driving Cross-Border Payments Into The Future
Driving Cross-Border Payments Into The Future
November 09, 2017  |  International

Rideshare services have gained popularity by taking the pain out of making payments. Can foreign currency exchange services adopt a similar model? In the latest...

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USA Tech Acquires Cantaloupe To Expand Unattended Retail Footprint
USA Tech Acquires Cantaloupe To Expand Unattended Retail Footprint
November 08, 2017  |  Unattended Retail

Help yourself: Unattended retail just got more seamless and widespread with USA Technologies’ acquisition of Cantaloupe Systems, Inc. The deal is expected to close by...

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Walmart Busts Florida’s Dumbest Retail Scam (So Far This Week)
Walmart Busts Florida’s Dumbest Retail Scam (So Far This Week)
November 08, 2017  |  Retail

While we at PYMNTS.com would never applaud crime, we do have to credit Cheyenne Amber West of Fort Pierce, Florida, with boldness for her recent attempts...

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Target Eyes Growth, Shutters Underperforming Storefronts
Target Eyes Growth, Shutters Underperforming Storefronts
November 08, 2017  |  Retail

Though big-box retailer Target has been known for expansion and digital innovation of late, Tuesday (Nov. 7) news reports from Chain Store Age noted the...

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