Today In Data: Enhancing The Customer Experience With Call Center AI
Today In Data: Enhancing The Customer Experience With Call Center AI
July 12, 2019  |  Today In Data

More call centers are beginning to rely on artificial intelligence (AI) for greater insights. In recurring payments, subscription commerce is having a “fear of commitment” moment. And, in retail, sellers...

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Legal Pot Starts Pulling Its Retail Weight
Legal Pot Starts Pulling Its Retail Weight
July 12, 2019  |  Retail

Trends in legal cannabis retail are just now emerging, and fresh numbers from Colorado are providing insight into how the industry is evolving. Get the...

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Citi Looks To Lead In Q2 Earnings
Citi Looks To Lead In Q2 Earnings
July 12, 2019  |  Banking

Companies are beginning to release their second quarter earnings reports, and experts are pointing to Citigroup to outperform in the banking industry. Get the Full...

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Amazon Works On Home Robot, New Echo Speaker
Amazon Works On Home Robot, New Echo Speaker
July 12, 2019  |  Retail

With its hardware foray keeping consumers connected to its ecosystem, Amazon is at work on a higher quality Echo speaker as well as its home...

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Are Consumers Ready For Chatbot Customer Service?
Are Consumers Ready For Chatbot Customer Service?
July 12, 2019  |  Commerce

For better or worse, call centers are often retailers’ public face. Customer service can make a stronger impression on consumers than other factors like price,...

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Euler Hermes Collaborates On Same-Day Factoring
Euler Hermes Collaborates On Same-Day Factoring
July 12, 2019  |  B2B Payments

Euler Hermes has made a strategic investment in FinTech APiO, reports this week said, as well as a collaboration that will see the companies develop...

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Investors Eye B2B eCommerce, Expense Tools
Investors Eye B2B eCommerce, Expense Tools
July 12, 2019  |  B2B Payments

Though not the busiest week in B2B venture capital funding, investors presented a clear preference for corporate expense management and B2B eCommerce, with additional funding...

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BNP Paribas Taps OneUp For SMB Banking Digitization
BNP Paribas Taps OneUp For SMB Banking Digitization
July 12, 2019  |  B2B Payments

BNP Paribas is teaming up with one of the FinTechs of its incubator program to digitize and modernize small business banking. Get the Full Story...

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Billtrust, Priority Streamline B2B Payments Reconciliation
Billtrust, Priority Streamline B2B Payments Reconciliation
July 12, 2019  |  B2B Payments

Order-to-cash solutions provider Billtrust has added Priority Commercial Payments to its Business Payments Network (BPN) to streamline B2B payments reconciliation, the companies said in a...

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