The First Chatbot Consumers Try May Be the One They Stick With

The First Chatbot Consumers Try May Be the One They Stick With
The First Chatbot Consumers Try May Be the One They Stick With
January 30, 2026  |  Artificial Intelligence

Consumer use of artificial intelligence is consolidating early. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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Equifax Launches Machine-Learning Product That Detects First-Party Fraud
Equifax Launches Machine-Learning Product That Detects First-Party Fraud
January 30, 2026  |  Fraud Prevention

Equifax has launched a new machine-learning product designed to combat two forms of first-party fraud: loan stacking and credit washing. Get the Full Story Complete...

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OpenAI Preps Fourth-Quarter IPO and Builds Out Finance Team
OpenAI Preps Fourth-Quarter IPO and Builds Out Finance Team
January 30, 2026  |  IPO

OpenAI is accelerating plans for a potential initial public offering as soon as the fourth quarter, positioning the ChatGPT maker for a high-profile debut just...

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Digital Wallet Use Still Lags in the Physical Store
Digital Wallet Use Still Lags in the Physical Store
January 30, 2026  |  Payment Methods

Online shopping has stopped being a young person’s game, and the data now points to a broader shift: where consumers shop is increasingly tied to...

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Why Fraud Doesn’t Look Like Fraud to a Data Scientist
Why Fraud Doesn’t Look Like Fraud to a Data Scientist
January 30, 2026  |  Security & Fraud

Watch more: Visa Protect Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

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Digital Payments Reshape Insurance Competition
Digital Payments Reshape Insurance Competition
January 30, 2026  |  Opinion

Succeeding in insurance payments requires building scalable ecosystems, One Inc CEO Ian Drysdale writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That Paid Off.”...

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Visa Credentials Soar as Payments Hyperscaler Eyes Agentic Commerce
Visa Credentials Soar as Payments Hyperscaler Eyes Agentic Commerce
January 29, 2026  |  Earnings

Visa entered fiscal 2026 with ample evidence that credentials, and not just cards, now anchor its global payments architecture. Get the Full Story Complete the...

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Apple Signals AI Will Power Payments Security and Growth
Apple Signals AI Will Power Payments Security and Growth
January 29, 2026  |  Earnings

Apple just turned in what CEO Tim Cook called “a quarter for the record books” Thursday (Jan. 29) and the headline numbers back him up....

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Saks Global to Shutter Majority of off-Price Stores in Shift to Luxury Focus
Saks Global to Shutter Majority of off-Price Stores in Shift to Luxury Focus
January 29, 2026  |  Retail

Saks Global will wind down the majority of its off-price operations, including most Saks OFF 5TH locations and all Neiman Marcus Last Call stores, Reuters...

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