Amazon reportedly plans to start cutting as many as 30,000 corporate jobs Tuesday (Oct. 28) as part of an effort to reduce the amount of bureaucracy and the number of managers at the company. The cuts will target the company’s human resources; operations, devices and...
American importers of Chinese goods have reportedly begun orders earlier this year. The reason? Fears of steep bills related to U.S. tariffs, Reuters reported Monday (Oct. 27). Before talks between China and the U.S. curtailed the threat of 100% tariffs on Chinese imports starting Nov....
Macy’s is reportedly embracing automation amid its ongoing turnaround plan. As The Wall Street Journal (WSJ) reported Thursday (Oct. 23), this includes the opening of its biggest, and “most-automated” warehouse ever, a $640 million, 2.5 million-square-foot building in North Carolina where robots pick items for online orders and...
Retail is no longer a tale of shelves and sales. It’s a story of systems. The industry has evolved from an art of merchandising into a science of experience design and data orchestration. This evolution is being driven not only by changing customer expectations, but...
Amazon said on October 22 in a press release that it is equipping its delivery drivers with AI-powered smart glasses to accelerate last-mile logistics, part of a broader operational overhaul that also includes enhanced delivery networks and seller-facing intelligence tools. The glasses combine computer-vision overlays...
The long-assumed digital divide between boomers and Gen Z is all but gone. What remains, according to PYMNTS Intelligence’s report “How People Pay: Payment Choice Depends on Shopping Channel,” is a subtler kind of divide. It’s one rooted not in who shops online, but in how...
Retailers have begun stocking up on toys and games ahead of the holiday shopping season, having seen growing demand from consumers, Mattel Chairman and CEO Ynon Kreiz said Tuesday (Oct. 21) during the company’s third quarter earnings call. Mattel’s U.S. business was challenged in the...
The next wave of retail disruption may not come from faster payments or smarter checkout tech, but from the habits of mobile window shoppers — consumers who never meant to buy anything in the first place. The Global Digital Shopping Index from PYMNTS Intelligence, commissioned by...
Amazon Web Services says it has fixed the massive outage reported Monday (Oct. 20) and will share a “detailed” post-event summary. That outage impacted millions of people and large portions of the internet around the world, with — according to various published reports — Facebook, Reddit, Robinhood, Venmo, Verizon, Lyft, United Airlines, Ring, Snapchat, The...