artificial intelligence

artificial intelligence
IBM Launches Real-Time AI for Transaction Processing
April 06, 2022

IBM has introduced what it calls the next-generation system with an integrated artificial intelligence (AI) accelerator that promises to detect and prevent fraud, the New York-based tech company announced Tuesday (April 5) Get the Full Story Complete the form to unlock this article and enjoy...

artificial intelligence
Next 3 Years: Converting a Stranger in 3 Clicks With AI Recommendation-as-a-Service
March 29, 2022

Google tried to get ahead of web cookies in 2020, announcing that its Chrome browser would stop supporting them in 2022. That’s been pushed to 2023, but the end of web cookies is coming, and for experts in recommendation — the point of personalization —...

artificial intelligence
Commerce Department’s NIST Unit Seeks Comment on Draft AI Rules for Finance Sector
March 21, 2022

Use of artificial intelligence (AI) by financial institutions (FIs) and FinTechs is growing exponentially, and regulators are closing in on rule making for advanced systems that power decisioning at scale for financial outcomes that may be biased, potentially causing bias at scale. Get the Full...

artificial intelligence
Companies Collaborate With Regulators to Limit AI Biases
March 14, 2022

One area where companies involved in artificial intelligence (AI) are focusing most of their efforts is in reducing unfair bias, Matteo Quattrocchi, director for policy at BSA, The Software Alliance, told PYMNTS, and working with regulators to design good guidelines and frameworks is essential. Get...

artificial intelligence
AI Lender Upstart Unveils Auto Retail Platform
March 09, 2022

Artificial intelligence (AI) lender Upstart has launched a mobile-first auto retail platform, the company announced in a news release Wednesday (March 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

artificial intelligence
AI in Financial Services in 2022: US, EU and UK Regulation 
March 09, 2022

The use of artificial intelligence (AI) or automated decisioning in financial services is widespread for many services, from assessing loan applications, to recruitment or to combat fraud. A PYMNTS study shows that 60% of acquiring banks say AI systems are their most important fraud detection...

artificial intelligence
AI-Powered Payments Platforms Put Paper Processes on Watch
February 24, 2022

We’re into 2022, but there are a few trends that continue from last year unabated. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

artificial intelligence
Facial Recognition Is the Biggest Concern on AI
February 23, 2022

When people talk about artificial intelligence (AI), some people think about robots taking over humanity, but the reality is that AI is more about companies deploying an algorithm that repeats (better and better) a task, providing better outcomes. AI has multiple applications and some of...

artificial intelligence
Conversational AI is Talk of the Town as Call Centers Adapt to New Realities
February 15, 2022

In the often-infuriating experiences infamously delivered by customer service chatbots and voice prompts, digital-savvy consumers know there has to be a better way of operating. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...