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With 48 percent of the money pocketed by fraudsters coming from funds stolen from day-old accounts, secure customer onboarding is more critical than ever. In the new Digital Consumer Onboarding Tracker, Patrick Sells, Chief Innovation Officer of Quontic Bank, discusses why cross-referencing information from large...
Consumers now flock online to do their banking but remotely verifying customers' IDs is not without its challenges, as fraudsters are becoming increasingly skilled at impersonating legitimate customers. In the latest Digital Identity Tracker, Peter Tilton, senior vice president of Royal Bank of Canada, discusses...
Financial institutions (FIs) are familiar with the challenges of pairing customer satisfaction with security, a balancing act that becomes crucial when onboarding customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Long before anyone had ever heard of the coronavirus or social distancing, eCommerce was slowly and steadily making progress and eating into the physical retail share of the shopping landscape. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
GIACT, which helps to verify and authenticate customers for businesses, is getting into the fray of the Paycheck Protection Program (PPP) for small- to medium-sized businesses (SMBs) given by the U.S. government in the wake of the coronavirus pandemic. Get the Full Story Complete the...
Before COVID-19 arrived on the scene at pandemic scale and upended nearly every corner of day-to-day life for consumers and businesses all over the world, “digital first” was a popular term applied to the future of commerce and services. And, for some consumers, the phrase was...
There’s been no real harbinger of what we’re facing: the huge shift toward doing everything at home, from working to learning to — especially — shopping. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
