Commerce Connected

Commerce Connected
Today in Food Commerce: Panera Goes Digital; Chili’s Tackles Inflation
June 10, 2022

Today in food commerce, food prices skyrocket, and major restaurant brands open new off-premise-focused concepts. Plus, Michael Breed, senior vice president of Marketing at Brinker International, discusses how Chili’s is bringing flexibility to its value menu to draw in inflation-concerned customers. Fast Food Restaurants Feel...

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US Standards for EV Chargers Would Require Contactless Payments
June 10, 2022

Electric vehicle (EV) public charging stations installed using funds provided by the federal government’s Bipartisan Infrastructure Law (BIL) may be required to include contactless payment methods if proposed standards announced Thursday (June 9) are adopted.  That’s one of the proposed requirements published by the Department...

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Final Howard Johnson’s Closes, Illustrating Restaurant Industry’s Transformation
June 03, 2022

Many restaurants have shuttered their doors permanently in the past couple of years, but this one may hit Americans especially hard — the final Howard Johnson’s has closed. Once ubiquitous, the chain’s last location, Lake George, New York, has been seen with a banner stating...

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Stripe Marketplace Aimed at Growing Internet Economy
May 25, 2022

The Internet economy demands that companies stay nimble, and branch out beyond their initial markets and even core competencies. They need to pivot as needed, to meet new demands and challenges. To do so, they need to consolidate workflows and operations, especially the small and...

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Could Amazon’s Flex Drivers be the Shopping Mall’s Saviors?
May 20, 2022

Malls.  So 1980s. Malls, so 2022 – and on the cutting edge of omnichannel commerce. To that end, it may be Amazon, that bastion of online commerce, that gives the bridge to malls, that bastion of brick and mortar retail, to make the move toward cross-channel...

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Musk: My Twitter Would Be WeChat-Style Super App with Payments Key
May 19, 2022

Tesla CEO and the world’s richest man, Elon Musk, doesn’t want to fix Twitter, he wants to fix social media. And that means adding payments. More broadly, Musk said he would like to turn Twitter into a super app that would merge its public forum...

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5G-Powered Smart Glasses Enable Immersive Shopping, Gaming and Learning
May 18, 2022

Aiming to speed the creation of immersive 5G-powered augmented reality (AR) experiences for smart glasses, T-Mobile has launched a T-Mobile Accelerator program that provides resources to selected developers.  “Smart glasses will completely change how we connect and experience the world around us,” John Saw, executive...

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Google, Apple to Cull Outdated Apps from Stores
May 17, 2022

Google and Apple have both said they will be cutting down on outdated apps in their app stores, Ars Technica reports, and the plan now reveals that they plan to cut around a third of their total app selection. The numbers would see Google Play...

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Trust, Choice and Convenience Are the New Glue of Customer Loyalty
May 17, 2022

Customer acquisition costs aren’t less costly, and consumers have a universe of choices at their fingertips now. It’s time for businesses and consumers to get to know each other better because the ripcord methods of the pandemic must be refined, or defections will scale. It’s...