Commerce Connected

Commerce Connected
ACI Worldwide Pairs With Payment Manager NORBr on eCommerce Tools
May 12, 2022

Real-time payments firm ACI Worldwide is partnering with NORBr, a payment services distributor platform for digital merchants, to facilitate merchants’ connection to ACI’s solutions.  Nigel Reavley, country manager of France, ACI Worldwide said in a press release on Thursday (May 12) that the company’s merchant...

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Partnerships Enable Online Sales of Auto Parts to ‘Do it For Me’ Customers
May 11, 2022

It’s difficult to sell auto parts online if shoppers can’t install them themselves.  Seeing an opportunity to serve these customers, eCommerce platform PARTS iD began partnering with tire shops that would install the tires it sells.  Previously, the company had primarily sold automotive parts and...

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FinTechs Haul Freight Brokerages into the Digital Age
March 22, 2022

Supply chain snarls and a shortage of qualified drivers have driven the freight industry toward a digital overhaul. But not all areas of the logistics and freight industry have embraced modernization. Bharath Krishnamoorthy, CEO and co-founder at Axle, told PYMNTS’ Karen Webster that freight financing...

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Connected Fitness Shows Signs of Whipping Itself Back into Shape
March 17, 2022

The connected fitness category is putting its back into sustaining the at-home workout rally cheered on during lockdowns, then booed in recent months due to a confluence of factors. At the center of this story is, of course, Peloton. A lockdown darling whose shares gained...

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Relationship Commerce Helps Brands Reduce Customer Acquisition Costs
March 17, 2022

As data privacy laws go global and governments adopt a dead-eyed seriousness toward anything that remotely looks out of the new bounds, customer acquisition finds itself at a crossroads. Companies can’t rely on browser cookies or unrestrained use of first-party data any more, and it’s...

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Personalized Social Selling Unifies Channels, Drives Higher Conversions
March 16, 2022

Omnichannel works well — until someone tries to cross channels. That invisible digital border is where sales and loyalty are being won or lost, and customer experience (CX) tends to be the deciding factor. As social commerce maneuvers into a more dominant position driven by...

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Today in the Connected Economy: Is Amex Headed to the Metaverse?
March 15, 2022

Today in the connected economy, American Express files for trademarks that suggest it may be ready to join companies like McDonalds and CVS in the metaverse. Also, Visa and CloudPay team up to help people get paid faster, and FinTech and bank holding company Green...

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Today in Food Commerce: DoorDash Announces CPG Accelerator; Gorillas Finalizes Frichti Acquisition
March 14, 2022

Today in food commerce, DoorDash announces an accelerator for consumer packaged goods businesses owned by people from marginalized groups, and Gorillas finalizes its acquisition of Frichti. Plus, PYMNTS data suggests that consumers may not yet be fully onboard with voice-assisted restaurant ordering. Turkey’s Rapid Delivery...

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Tech-Enabled Service Makes Car Care Easier for Consumers, Fleets 
March 14, 2022

For consumers and fleet managers alike, getting a vehicle cleaned and maintained is a chore that takes time they’d rather spend doing something else.  To solve this problem, car care company Spiffy brings those services to the customer, with a mobile service offering car washing...