eCommerce

eCommerce
Coupang Faces Class Action Lawsuit Alleging Violations After Data Breach
December 22, 2025

Coupang faces an investor class action lawsuit alleging that it violated securities laws after a data breach. The lawsuit was filed in California and alleges that the eCommerce company, which is operates globally and is South Korea’s biggest online retailer, misled investors about its data...

eCommerce
AI-Driven Convenience Is Replacing Traditional Shopping for Consumers
December 19, 2025

Consumers are increasingly comfortable completing purchases directly inside artificial intelligence (AI) platforms, signaling a potential shift in how digital commerce journeys are structured. A new PYMNTS Intelligence survey of 1,425 U.S. adult consumers conducted from Oct. 14 to Oct. 29 shows that more than half...

eCommerce
Shopify and Contentsquare Team on AI-Driven Customer Behavior Analysis
December 17, 2025

Digital analytics platform Contentsquare has launched a new partnership with Shopify. The collaboration, announced Wednesday (Dec. 17), is designed to combine Shopify’s eCommerce platform and Contentsquare’s behavioral insights to offer businesses an “end-to-end view of the customer experience — from first interaction through post-purchase.” eCommerce,...

eCommerce
Temu Enables Shopify Merchants to List Products on Its Marketplace
December 15, 2025

Temu has launched an app that enables Shopify merchants to list products on Temu’s marketplace directly from their Shopify accounts. The app allows these merchants to access Temu’s Local Seller Program in more than 30 markets, while managing their product listings, inventory and fulfillment in...

eCommerce
Shopify Outage Locks Merchants Out on Cyber Monday
December 01, 2025

What should have been a Cyber Monday victory lap for Shopify turned into a midday nightmare as merchants worldwide lost access to their admin dashboards and point‑of‑sale systems on one of the busiest online shopping days of the year. Storefronts kept taking orders, but merchants...

eCommerce
Mercado Libre Invests Record Amount in Coupons Amid Growing Competition From Amazon
November 25, 2025

Mercado Libre is reportedly investing more than ever before in coupons for this week’s Black Friday sale amid heightened competition in Latin America from other online retailers such as Amazon, Shein, Shopee and Temu. The Latin American firm’s investment in coupons amounts to nearly $19...

eCommerce
Shopify Fires ‘Single-Digit Number’ of Salespeople After Investigating Their Sales Projections
November 24, 2025

Shopify reportedly fired fewer than 10 employees after they faked sales projections to increase their commissions. After the employees’ fraud had lasted more than a year, Shopify saw that new merchants going live on its platform failed to deliver the numbers projected by its sales...

eCommerce
How Whatnot Turned Live Shopping Into a $6B Business
November 24, 2025

Watch more: Inside Whatnot: Why Live Shopping Works — And What It Means for eCommerce It all started with Funko Pops. Those pint-sized vinyl characters with giant eyes and even bigger fan bases. Whatnot was originally just a small corner of the internet built for...

eCommerce
Amazon Will Drive Ford’s Online Used Car Sales
November 17, 2025

Ford has teamed with Amazon Autos to expand the reach of its used vehicle offerings. Car buyers can now search for, finance and buy Ford Blue Advantage certified pre-owned (CPO) Ford vehicles using Amazon’s automotive market, Wendy Lane, senior manager of Ford Blue Advantage vehicles, wrote on the automaker’s website Monday...