Consumer Insights

Social Media Shoppers Like to Stick With What They Know
Consumer Insights
Social Media Shoppers Like to Stick With What They Know
March 14, 2024

For consumers making purchases via social media platforms, PYMNTS Intelligence research reveals, staying within their comfort zone is a top priority. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Uptick in Inflation Impacts Nearly Every Consumer Despite Age, Earnings 
Consumer Insights
Uptick in Inflation Impacts Nearly Every Consumer Despite Age, Earnings 
March 12, 2024

News this week that inflation inched up slightly in February is bad news for U.S. consumers, but if there’s any consolation, most say they saw it coming.   Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Nearly Three-Quarters of Retail Customers Consider Deals When Choosing Merchants
Consumer Insights
Nearly Three-Quarters of Retail Customers Consider Deals When Choosing Merchants
March 12, 2024

As ongoing economic challenges have continued to affect consumer behavior, PYMNTS Intelligence finds that deal-seeking behavior has long since become mainstream. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Savings Drop Threatens Consumers Ability to Handle Emergency Expenses
Consumer Insights
Savings Drop Threatens Consumers Ability to Handle Emergency Expenses
March 04, 2024

Consumers are now saving less money for the proverbial rainy day than they were a year ago. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Consumers Want Personalized Promotions; Just Half Receive Relevant Ones
Consumer Insights
Consumers Want Personalized Promotions; Just Half Receive Relevant Ones
March 01, 2024

Everyone likes a customized gift, right?  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to...

1 in 4 Gen Z Shoppers Use Card-Linked Offers for Specific Products
Consumer Insights
1 in 4 Gen Z Shoppers Use Card-Linked Offers for Specific Products
February 22, 2024

Brands looking to drive adoption with card-linked offers have found their best customers in the younger generations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Consumers’ Retail Inflation Expectations Are Beginning to Ease
Consumer Insights
Consumers’ Retail Inflation Expectations Are Beginning to Ease
February 16, 2024

As consumers look ahead to the rest of the year, many are not as concerned about retail inflation as they once were. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Consumers Increasingly Trade Down to Less Expensive Retailers
Consumer Insights
Consumers Increasingly Trade Down to Less Expensive Retailers
February 14, 2024

While many of consumers’ cost-conscious behaviors in response to inflation are easing slightly, retail shoppers are increasingly switching to lower-cost stores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Private-Label Card Pressures May Signal Spending Pullback
Consumer Insights
Private-Label Card Pressures May Signal Spending Pullback
January 30, 2024

Where there’s smoke, there’s fire, goes the old aphorism. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...