Consumer Insights

Consumer Insights
Gen X Shoppers Cut Back on Groceries the Most Amid Inflation
May 21, 2024

As consumers rethink their spending on groceries amid inflation, PYMNTS Intelligence research reveals, Gen X shoppers are quicker to make changes to everything from what products they buy to where they are buying them.  By the Numbers The 2023 PYMNTS Intelligence study “Consumer Inflation Sentiment Report: Consumers...

Consumer Insights
30% of US Consumers Count on Side Hustles to Pay the Bills
May 21, 2024

Although inflation is down to 3.3% from its July 2022 peak of 9.1%, many consumers in the United States are still working some kind of side hustle to make ends meet. For many of them, that auxiliary income is nearly essential. According to the latest PYMNTS Intelligence Paycheck-to-Paycheck Report,...

Consumer Insights
Why Zillennials Will Rule the Digital Economy
May 21, 2024

The Census Bureau collects demographic data on the birthrates of those living in the United States and groups them into age-related cohorts based on the year in which they were born. This is done every ten years based on a household survey. The current generational...

Consumer Insights
Fed Says Consumers See Higher-for-Longer Inflation
May 13, 2024

Consumers are girding for inflation to settle in over the long haul. But they intend to keep spending. As reported on Monday (May 13), the  Federal Reserve Bank of New York’s Center for Microeconomic Data detailed that, per the April Survey of Consumer Expectations, inflation’s expected to be higher one...

Consumer Insights
Fast-Casual Dining Slows Amid Consumer Pressure
May 12, 2024

Consumer caution at restaurants is reportedly dampening business at fast-casual eateries. As Bloomberg News reported Saturday (May 11), restaurants such as Red Lobster — which is mulling bankruptcy — and TGI Fridays are under greater pressure due to rising labor costs and an increase in consumers choosing to eat...

Consumer Insights
U. Michigan Survey Shows Inflation and Unemployment Weighing on Consumer Sentiment
May 10, 2024

Consumers are souring about the near-term outlook — on inflation, job prospects and interest rates. Where there’s worry, there’s possibly some saving for a rainy day at the expense of spending now. The latest Index of Consumer Sentiment published Friday (May 10) by the University of Michigan declined about...

Consumer Insights
Consumers Invest 88% More on Education When Using Embedded Lending
May 09, 2024

Embedded lending is a credit option that many merchants and financial institutions deliver to their customers to reduce friction and streamline purchasing. As consumers go through checkout — either in-store or online — they might be invited to cover the cost of the purchase with a new credit card. Or they...

Consumer Insights
Budget-Strapped Consumers Are Tired of Being Asked to Tip Self-Checkout Kiosks
May 07, 2024

For financially constrained consumers, the pressure to tip is verging on the ridiculous, with many customers even asked to add gratuity at self-checkout. By the Numbers The December installment of the “Consumer Inflation Sentiment” series, “Tipping Over: Consumers Reducing Spending and Avoiding Tips,” drew from...

Consumer Insights
New York Fed: Fewer Renters Expect to Ever Buy Home
May 06, 2024

Renters are less confident that they will ever own a home than they have been since the Federal Reserve Bank of New York began asking them about this prospect. The share of renters who expect to own a home dropped to 40.1% in the New York Fed’s 2024...