Consumer Insights

Consumer Insights
DSW Lawsuit Shows Sea-Change In Shoppers’ Pricing Expectations
March 01, 2016

What are the biggest ways digital commerce has changed retail? Logistics certainly move at a speed that was formerly unthinkable without the aid of computers and automation, but what if the long-lasting effects of the digital revolution in retail have less to do with the...

Consumer Insights
Can Apparel Stop Its Downward Discounting Spiral?
February 24, 2016

What consumer doesn’t need to buy clothes? And what average consumer with a little extra cash isn’t going to feel fine spending a little more to get the latest fashion trends in their closets? It’s temptingly tautological how success and profitability should follow in so-called...

Consumer Insights
PayPal Finds Millennial Shoppers Aren’t Afraid Of A Little Risk
February 24, 2016

A few short years ago, the average customer’s view of the retail world was an exceedingly local one, where he or she was really only aware of what was in the immediate market. However, now that the consumer experience has ballooned from a provincial perspective to...

Consumer Insights
British Airways Holds Its Crown As UK’s Top Brand
February 23, 2016

Modern commercial air travel is so universally loathed that comedians have worn out jokes about airplane food and lost bags to the point that audiences no longer find them funny despite their disdain. However, one British carrier has managed to break the mold — quality of...

Consumer Insights
How Addicted To The Internet Are Consumers Really?
February 22, 2016

Ever since the first cat GIF was forwarded on some university intranet, somebody has been complaining that kids are spending too much time on the Internet. And now that everybody has a supercomputer in their pocket, those cries have escalated to the nervous tenor of...

Consumer Insights
Technology And Retail Trends Are Inextricable In 2016
February 18, 2016

As technology, big and small, continues to disrupt the once-settled retail industry, it’s becoming more and more critical for struggling merchants to predict where they should expend the most resources in the coming year, not for success but financial viability. Coincidentally, they won’t have to...

Once Hotel Guests Go Airbnb, They Don’t Go Back
February 17, 2016

After several years on the market, it’s safe to say that Airbnb has something of a viable business model on its hands. However, in light of new insights on just how first-time Airbnb guests treat hotels after their stays, it might be time to start...

Consumer Insights
Millennials Make 2015 A Vintage Year For Wine Sales
February 17, 2016

It’s the defining marketing question of the day: What are millennials willing to spend their ever-growing expendable incomes on? For the alcoholic beverage industry, media and cultural stereotypes of hard-drinking co-eds with Solo cups full of moonshine-mixed Four Lokos might point to vodka, gin, whiskey...

Consumer Insights
How Twitch Is Getting More Eyeballs Than YouTube
February 12, 2016

A few years ago, it would have been unthinkable for any online video platform to compete with YouTube’s performance, market penetration or simply its ubiquity with the general public. Fast forward to 2016 and the gaming-centric streaming site Twitch is telling YouTube to eat its...