When wildfires ravaged Northern Calif., FIs were the last place most would have expected to find help. But according to Erin Mendez, CEO of Patelco Credit Union, when property or even human lives are destroyed, credit unions mobilize to help members pick up the pieces...
State of the credit union Fifteen natural disasters have damaged properties, forced residents to flee and cost billions in property damage in 2017. But, while most aren’t expecting assistance from their financial institutions (FIs), credit unions have shown that they are ready, willing and able...
A bill introduced in Congress last week would allow credit unions – regardless of charter – to boost their membership efforts and rosters to include underserved communities across the United States. According to American Banker, the bill, introduced by House Reps. Gwen Moore, Democrat of Wisconsin...
Financial services technology solutions provider Fiserv announced Thursday (Dec. 7) that five credit unions (CUs) are using its DNA from Fiserv offering, an open architecture account processing platform built on modern technologies combined with a variety of integrated surround solutions. In a press release, Fiserv...
With its conservative approach, rooted in the Great Depression, St. Mary’s Bank of Manchester, New Hampshire, has endured more than a century of economic challenges. In the latest PYMNTS Credit Union Tracker™, in collaboration with CO-OP Financial Services, St. Mary’s COO Ken Senus, offers insights...
The nation’s first credit union (CU) was founded in 1908 to serve mill workers in the Manchester, New Hampshire area. Today, more than a century later, that credit union is still operational and is now focused on serving a new type of member: millennials. The...
Credit unions are viewed by some as a collection of “mom and pop” banks that do business the “old-fashioned” way. It’s an image that some CUs relish, rather than shy away from. In October’s PYMNTS Credit Union Tracker™, in collaboration with CO-OP Financial Services, David...
When catering to a limited group of members, credit unions need to think carefully about how to address member needs. That’s why some credit unions are embracing the market’s “mom and pop” legacy and emphasizing their ability to offer the type of personalized member services...
The best offense is a good defense. It’s true in sports, and also true in disaster preparedness. Simply reacting is often too little, too late. When conditions are bad enough, it may not even be possible. Natural disasters like recent hurricanes Harvey and Irma that...
