The magic moment in commerce is when the customer sees it – and wants to buy it. The moment of inspiration when if that “buy button” is near enough at hand, the customer is going to convert. Sounds simple – but it’s not always easy to pull off....
Nearly two years after its launch, Same Day ACH (SDA) credits are being used by nearly half of businesses and government agencies (that’s not bad for the only ubiquitous faster payments network in the U.S. today), but not necessarily to pay their suppliers. The most...
While mobile payments did quite explode onto the scene in the ways forecast, the power of payments to power platforms is rapidly changing the shape of commerce in the U.S. and around the world. And more than changing how consumers pay, the power of paying on mobile is...
Summer 2018 is running down its final weeks. The heat is still going full speed ahead in most of the U.S., but stores are beginning to stock their festive fall wear, and the early marketing materials for pumpkin spice are beginning to rear their orange...
When in doubt about what consumers or businesses want and need, follow the money. But look sharp, as banks and FIs everywhere are focused on moving the money both faster and farther. But consumers and businesses can always be relied upon to tell you what they like – usually...
After a long, and at times painful, journey back from the wilderness that began in May 2016, it looks like things are getting back on track for marketplace lenders in the U.S. Both LendingClub and OnDeck logged better than expected results in Q2, even as interest rates continue to...
America, it has often been said, is a car culture. Perhaps because the first consumer automobiles rolled off Henry Ford’s assembly lines. Perhaps because, in 1956, the federal government under Dwight D. Eisenhower allotted $26 billion to build the interstate highway system. Perhaps Americans just...
We are often advised to expect the unexpected – usually by people who haven’t really thought through how very hard that actually is. The world is full of unexpected things held together by the fact that they are hard to see coming. For example, with...
The preferred speed setting for everything in the era of cloud connectivity, mobile and digitization is “faster.” Suppliers want buyers to pay their invoices faster, employees want to be paid faster – even people waiting for their take-out order want their delivery guy to go faster. But while the demand (and need)...
