eCommerce

eCommerce
Amazon, FedEx Explored Enhancing Return Process for Online Shoppers
March 18, 2024

For years, the working relationship between Amazon and FedEx has been a little unpredictable. Once, the two corporate behemoths enjoyed a symbiotic partnership, but in 2019, they drifted apart, eventually cutting ties altogether in what one Amazon executive labeled a “conscious uncoupling at its finest.” ...

eCommerce
FedEx and Amazon Explored Partnership in eCommerce Returns Last Year
March 18, 2024

FedEx and Amazon reportedly engaged in discussions last year about a potential partnership to handle the increasing volume of eCommerce returns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

eCommerce
Mercado Libre Investing $2.5 Billion to Bolster Growth in Mexico
March 15, 2024

Latin American eCommerce and payments firm Mercado Libre is reportedly set to invest a record $2.5 billion in Mexico this year, up from the $1.6 billion spent in 2023. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

eCommerce
D2C Brands Lag Behind Other eCommerce Merchants in Customer Satisfaction
March 13, 2024

When it comes to providing a satisfying experience that keeps customers coming back, direct-to-consumer (D2C) brands are falling behind, PYMNTS Intelligence research suggests. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

eCommerce
Price Is Top of Mind When Consumers Shop on eCommerce Marketplaces
March 11, 2024

When online shoppers decide to make purchases from eCommerce marketplaces rather than directly from brands or retailers, PYMNTS Intelligence research reveals, affordability is their top priority. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

eCommerce
Beyond ‘Doubles Down’ on Off-Price Market With Zulily Acquisition
March 07, 2024

Online retailer Beyond has acquired Zulily, saying the move will boost its position in the off-price market. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

eCommerce
Digital Resale Platforms Gain Traction as All Consumers Hunt for Better, Cheaper Stuff
March 06, 2024

As consumers’ budgetary pressures prompt them to seek lower-priced options, many digital resale platforms are seeing growth, but eCommerce has a long way to go when it comes to driving penetration in secondhand retail. Get the Full Story Complete the form to unlock this article...

eCommerce
Online Shoppers Who Skip Auto-Fill Subscriptions Want Control Over Their Time
March 05, 2024

For eCommerce customers who prefer to shop at will versus scheduling auto-fill deliveries, PYMNTS Intelligence reveals, having control over how they use their time each day is a top priority. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

eCommerce
Ocado CEO: ‘It’s Amazing’ How Many eGrocers Botch the Basics
March 01, 2024

As digital merchants compete for consumers’ growing online grocery spending, Ocado Group said one of the biggest challenges to driving penetration across the industry is key players’ ongoing failure to deliver items accurately and on time. Get the Full Story Complete the form to unlock this article...