There’s a high probability that even the most digitally savvy consumers still receive an explanation of benefits (EOB) letter between actual bills for medical services rendered. That’s going to be with us for a while yet, but there’s a light at the end of that...
The future of healthcare will look a lot more like retail with customer experience coming first and artificial intelligence (AI) playing a larger role in that transformation. These were among the takeaways from a series of discussions during the CNBC Healthy Returns 2023 Summit last...
Healthcare reimbursement firm LifeWallet has debuted several upgrades to its system. The new enhancements, announced in a Wednesday (April 5) press release, include a new portal for healthcare providers, an upgraded mobile application that features a universal intake form, and a kiosk application that uses...
Healthcare may be among the sectors most primed for a digital makeover. As the pandemic recedes, some things linger: We’re used to getting more done online, from checking in for doctors’ appointments through apps to scheduling telehealth appointments to getting prescription refill requests sent via...
The risk of mismanaging funds is high among people living with dementia. And according to Jayne Sibley, co-founder at U.K. FinTech startup Sibstar, this is not only challenging for those involved, but for their families as well. It’s a situation Sibley said she knows all...
The Federal Trade Commission (FTC) wants telehealth firms to improve their data-sharing practices. The commission is particularly focused on companies that use customer data without disclosing the practice to their users, The Wall Street Journal (WSJ) reported Sunday (March 26). It’s a campaign that’s happening...
If sector organizations haven’t already implemented real-time payments, nearly all plan on it. With the short-term concerns of handling a pandemic mostly passed, healthcare and medical firms have been making modernization strides, catching up with other sectors in letting go of legacy systems and automating...
Regular, reliable access to the internet has ramifications across all facets of daily life. However, billions of people around the world remain on the other side of the digital divide, living their daily lives without access to reliable broadband, including many in America. PYMNTS research...
Elective dental procedures represent a $165 billion industry — on its way to $230 billion in the next few years. And that’s in the U.S. alone. As we all get older and come out of the pandemic, we’re reexamining the cosmetic and other procedures that...