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Consumer Insights
Are Beacons Approaching The Breaking Point?
December 14, 2015

It’s rarely the first adopters that get credit when a new technology or service hits it big but rather the startups and entrepreneurs at the helm of the movement when it hits critical mass that become the face of the future. That can be disheartening...

Apple Takes A Bite Out Of Luxury Retail
December 14, 2015

With its position in tech retail firmly ensconced, is Apple looking to give the likes of luxury brands like Tiffany and Coach a run for their money? Recent moves of new retail VP Angela Ahrendts seem to indicate just that.

Holiday Travel In Two Directions
December 11, 2015

“I’ll Be Home For Christmas” (or any holiday from Thanksgiving through New Year’s) doesn’t mean what it once did. In many cases, consumers will be heading anywhere but home during the holidays -- seeking luxury getaways -- while others will follow the more traditional route...

Mobile Tips And CEO Shifts
December 09, 2015

How can a brand move mobile customers from “browsers” to “shoppers”? What’s behind Indochino’s CEO replacement? Those questions are answered -- plus, we explore the new frontier for online-to-offline -- in this week’s edition of the O2O Tracker.

It’s Beginning To Look A Lot Like Breach-mas
December 08, 2015

The Home Depot and Target breaches are a couple of years old, but both companies -- and a few others -- are still feeling the repercussions this holiday season. This week’s edition of the Retail Security Tracker dives into those details, as well as the...

Smartphones, Smarter Holiday Shoppers
December 03, 2015

Consumers seeking the best discounts this holiday season have an invaluable tool at their disposal: the mobile phone. The retailers — and app designers — who have the best chance at profit this time of year are the ones who will make the best use...

Clicks Up, Power Down Over Black Friday Weekend
December 02, 2015

How was your Black Friday weekend? Thanks to shoppers (perhaps like you), many retailers did well. Thanks to too many of online shoppers (perhaps like you), some retailers had problems. Find out who fared better and who fared worse -- plus Birchbox makes a move...

The Cybergrinch Who Wants To Steal Christmas
December 01, 2015

Connected toys are in danger this holiday season -- and so is just about everything that can be bought and sold, thanks to an unprecedentedly powerful strain of POS Malware. PYMNTS’ Retail Security Tracker gives the breakdown on those issues and more -- and offers...

Cyber Rules Monday – And November
December 01, 2015

Retailers and their increasingly complex logistics networks are only as strong as their weakest links, and there’s no day like Cyber Monday to put just about every brand under a stress test of the highest order. However, with more and more customers staying home on...